This is a community project. If you need commercial support with
corresponding SLAs then you might consider obtaining a support contract
from a commercial supplier. I know my employers (CloudBees) are in this
realm and I am aware that there are others.

Otherwise, unless you can find somebody who is interested in scratching
this itch and has time to scratch it, you are just going to have to wait or
try and scratch it yourself.

On 24 May 2016 at 13:23, Ugo Bellavance <[email protected]> wrote:

> Any idea about how long it should take before I get at least an
> acknoledgement on my JIRA?
>
>
> On Wednesday, May 18, 2016 at 1:26:24 PM UTC-4, Ugo Bellavance wrote:
>>
>> https://issues.jenkins-ci.org/browse/JENKINS-34919
>>
>> On Wednesday, May 18, 2016 at 10:45:44 AM UTC-4, Ugo Bellavance wrote:
>>>
>>> We only have 1 Jenkins server so I'll create a JIRA,
>>>
>>> Thanks a lot for your help :)!
>>>
>>> On Wednesday, May 18, 2016 at 10:40:21 AM UTC-4, Stephen Connolly wrote:
>>>>
>>>> If you have no slaves and only run builds on the master then we can
>>>> definitively state that JENKINS-34573 is not the root cause. If you have
>>>> slaves (even if idle or unused) then we cannot.
>>>>
>>>> If you have a definitive answer to the above question then you should
>>>> probably create a JIRA
>>>>
>>>> On 18 May 2016 at 14:29, Ugo Bellavance <[email protected]> wrote:
>>>>
>>>>> Hi Stephen,
>>>>>
>>>>> We don't use slaves. We only have one master.
>>>>>
>>>>> Should I create an issue in JIRA for my specific issue?
>>>>>
>>>>> (is there a reason why you got the conservation out of the group?)
>>>>>
>>>>> Thanks,
>>>>>
>>>>> On Wed, May 18, 2016 at 8:56 AM, Stephen Connolly <
>>>>> [email protected]> wrote:
>>>>>
>>>>>> Hard to say for certain as that could still be references maintained
>>>>>> by the unexported objects that are pending unexport. If you can get your
>>>>>> instance into that state and then have it sit idle for a couple of 
>>>>>> hours...
>>>>>> if it is JENKINS-34573 then you should see the retained memory reduce as
>>>>>> one reference is cleared every minute. Alternatively disconnect and
>>>>>> reconnect all your slaves and see if that frees the memory up -
>>>>>> JENKINS-34573 is only an issue for long running busy slaves
>>>>>>
>>>>>> On 17 May 2016 at 19:01, Ugo Bellavance <[email protected]> wrote:
>>>>>>
>>>>>>> Ok, I did analyse the heap dump with Eclipse's Memory Analyzer Tool
>>>>>>> and here's what I found:
>>>>>>>
>>>>>>> One instance of "java.util.concurrent.ScheduledThreadPoolExecutor"
>>>>>>> loaded by "<system class loader>" occupies 6,801,517,856 (89.16%) bytes.
>>>>>>> The instance is referenced by
>>>>>>> org.tmatesoft.svn.core.wc.DefaultSVNRepositoryPool @ 0x561b36858 , 
>>>>>>> loaded
>>>>>>> by "hudson.ClassicPluginStrategy$AntClassLoader2 @ 0x56057c428". The 
>>>>>>> memory
>>>>>>> is accumulated in one instance of
>>>>>>> "java.util.concurrent.RunnableScheduledFuture[]" loaded by "<system 
>>>>>>> class
>>>>>>> loader>".
>>>>>>>
>>>>>>> Does it match JENKINS-34213?
>>>>>>>
>>>>>>> On Tuesday, May 17, 2016 at 9:29:16 AM UTC-4, Stephen Connolly wrote:
>>>>>>>>
>>>>>>>> Jenkins 2.5 has the fix IIUC
>>>>>>>>
>>>>>>>> On 17 May 2016 at 14:28, Stephen Connolly <[email protected]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> It is fixed, but in the latest version of remoting... which is not
>>>>>>>>> something you can upgrade without either building a custom build of 
>>>>>>>>> Jenkins
>>>>>>>>> or upgrading Jenkins.
>>>>>>>>>
>>>>>>>>> You could crack open your jenkins.war and replace the remoting.jar
>>>>>>>>> with the fixed version and seal it back up again and see if that 
>>>>>>>>> fixes your
>>>>>>>>> issue... probably the quickest way to confirm if my theory as to the 
>>>>>>>>> source
>>>>>>>>> of your leak is correct, but you would need to know what you are doing
>>>>>>>>>
>>>>>>>>> On 17 May 2016 at 14:14, Ugo Bellavance <[email protected]> wrote:
>>>>>>>>>
>>>>>>>>>> Thanks, but I can see that this issue is fixed but I don't know
>>>>>>>>>> how to update my Jenkins install so that I have the fix.  I'm using 
>>>>>>>>>> 1.656.
>>>>>>>>>>
>>>>>>>>>> Ugo
>>>>>>>>>>
>>>>>>>>>> On Tuesday, May 17, 2016 at 8:56:34 AM UTC-4, Stephen Connolly
>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>> I will repeat:
>>>>>>>>>>>
>>>>>>>>>>> > I am suspecting JENKINS-34213 may be your issue.
>>>>>>>>>>>
>>>>>>>>>>> On 17 May 2016 at 13:12, Ugo Bellavance <[email protected]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Friday, May 13, 2016 at 8:50:56 AM UTC-4, Ugo Bellavance
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Thursday, May 12, 2016 at 2:01:41 PM UTC-4, Raymond Accary
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>> If it helps, you might avoid the crash by installing the
>>>>>>>>>>>>>> monitoring plugin, and triggering garbage collection once the 
>>>>>>>>>>>>>> memory is
>>>>>>>>>>>>>> approaching the maximum allocated heap size. This is a 
>>>>>>>>>>>>>> workaround until
>>>>>>>>>>>>>> someone is able to diagnose the root cause. I have an open issue 
>>>>>>>>>>>>>> :
>>>>>>>>>>>>>> https://issues.jenkins-ci.org/browse/JENKINS-34573 but
>>>>>>>>>>>>>> thought I'd run the suggestion.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>> Have anyone monitored the JVM with VisualVM? I have found that
>>>>>>>>>>>>> it looks like a specific memory pool may be filling up: Old Gen.  
>>>>>>>>>>>>> I'm
>>>>>>>>>>>>> trying now with:
>>>>>>>>>>>>>
>>>>>>>>>>>>> -Djava.awt.headless=true -Dcom.sun.management.jmxremote
>>>>>>>>>>>>> -Xms10752m -Xmx10752m -XX:NewRatio=10
>>>>>>>>>>>>>
>>>>>>>>>>>>> We'll see in a few days.  In the last few days, the problem
>>>>>>>>>>>>> have occured each morning at around 4:45.  I'm not sure if the 
>>>>>>>>>>>>> same jobs
>>>>>>>>>>>>> run on the week-ends as well.
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> From what I can see, it will always fill the memory.  Probably
>>>>>>>>>>>> a leak, but I don't know how to be 100% sure about it. When I try 
>>>>>>>>>>>> to load a
>>>>>>>>>>>> heap dump in VisualVM, but it shows nothing except "Not supported 
>>>>>>>>>>>> for this
>>>>>>>>>>>> JVM.
>>>>>>>>>>>>
>>>>>>>>>>>> --
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>>>>>>>>>>>> .
>>>>>>>>>>>>
>>>>>>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>>>>>>
>>>>>>>>>>>
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>>>>>>>>>> .
>>>>>>>>>>
>>>>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
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>>>>>>> .
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>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>
>>>>>>
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>>>>>> <https://groups.google.com/d/msgid/jenkinsci-users/CA%2BnPnMyz55b4ppFhQ3STgH5fK7cwmanns8VR_yFmmDLZ5BVKeA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Ugo Bellavance ([email protected])
>>>>>
>>>>> --
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>>>>> .
>>>>>
>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>
>>>>
>>>> --
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