Indeed. JENKINS_HOME is the key. If Jenkins does not find this env variable 
on startup, it will create a new home in the startup user account.

On Monday, November 21, 2016 at 9:31:08 AM UTC-5, Andreas Hetz wrote:
>
> Dear Jerome,
>
> thank you so much. 
>
> Finally i was able to solve the problem. I followed you instruction and to 
> set the JENKINS_HOME env made it. 
>
> Feel free to contact me any time [email protected] <javascript:> if you 
> have questions about your Jenkins issues.
>
> Best,
> Andreas
>
> *CLOSED
>
>
>
> 2016-11-16 17:51 GMT+01:00 <[email protected] <javascript:>>:
>
>> my Jenkins managed part is as follow:
>>
>> Home Directory: c:\Jenkins
>> Workspace RootDirectory: d:/JenkinsWorkspace/${ITEM_FULL_NAME}
>> Build Record Root Directory: ${ITEM_ROOTDIR}/builds
>>
>> Assuming the above:
>> Your jobs info should be locate into C:/Jenkins/jobs
>> The system no matter what should them from this emplacement, make sure 
>> this folder is accessible by both user. This is THE folder with the jobs 
>> configuration and settings. It also contain the jobs results. I 
>> successfully exported those and restore them into another Jenkins.
>>
>> You may want to check the log just to make sure that nothing went wrong 
>> with plugin version, etc...
>> jenkins.err.log
>> jenkins.out.log
>>
>> I always use the service, I changed the user of the service. So I always 
>> use the jenkins.xml to start the wars, your args seem to be right, the only 
>> thing I see into the file that may change something is the env setting:
>> <env name="JENKINS_HOME" value="%BASE%"/>
>> My guess is that you need to do the equivalent into your batch file. 
>> maybe make sure the env is set properly. Try to print both user environment 
>> to see the difference. But make sure to set this variables into the 
>> environment before launching:
>>
>> set JENKINS_HOME="c:\Jenkins"
>> "C:\Program Files\Java\jre1.8.0_102\bin\java" -Xmx3048m -mx1024m -jar 
>> ${JENKINS_HOME}\jenkins.war
>>
>> Not sure it will change anythiong but worth the try.
>>
>>
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>
>
>
> -- 
> Best,
> Andreas 
>

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