Thanks for your ideas John.
I have attempted what you suggested multiple times, but it does not go 
smoothly.  

   - I shut down Jenkins if necessary (often, it is already down).
   - Via task manager, I see that Java is running.
   - I attempt to kill the Java process, but, even though I am an 
   administrator, I get "Access Denied".
   - I attempt to start Jenkins, but that fails (I believe that's when the 
   subject of this thread is generated "Shutting down a Jenkins instance that 
   was still starting up".
   - I resort to -- Disabling the Jenkins service.
   - Reboot the machine (seems to be the only way to get rid of the Java 
   process).
   - After the machine completes the reboot, I enable the service and start 
   Jenkins.
   - Again, I'll see two two "Starting D:\Jenkins\jre\bin\java..." commands 
   in the jenkins.wrapper.log  I don't know where the second command comes 
   from.
   


On Thursday, August 16, 2018 at 6:55:59 AM UTC-4, Burrows, John wrote:
>
> Steve, 
>
> Shut down Jenkins, then using Task Manager, check for any rogue Jenkins or 
> Java processes running on that machine and if any found, kill those 
> processes.
>
>  

> Start Jenkins back up.
>
> You should only have one Jenkins and one Java process running on the 
> Jenkins Master, unless you are also running jobs on that server.
>
> See if that helps.
>
> John
>
> On Aug 15, 2018, at 12:02 PM, Steve K <[email protected] 
> <javascript:>> wrote:
>
> *Hello,*
>
> *We have been experiencing periodic crashes of the Jenkins server (almost 
> one per week).*
> *It's bad enough that the system goes down, but bringing it back up has 
> been problematic as well.*
>
>
> *We are running Jenkins version 2.89.2 on Windows Server 2008 R2 Standard. 
> *
>
> *Here's a look at my jenkins.err.log:*
>
> Aug 15, 2018 9:20:20 AM Main deleteWinstoneTempContents
> WARNING: Failed to delete the temporary Winstone file 
> C:\Users\lx00057\AppData\Local\Temp\winstone\jenkins.war
> Aug 15, 2018 9:20:20 AM org.eclipse.jetty.util.log.Log initialized
> INFO: Logging initialized @669ms to org.eclipse.jetty.util.log.JavaUtilLog
> Aug 15, 2018 9:20:20 AM winstone.Logger logInternal
> INFO: Beginning extraction from war file
> Aug 15, 2018 9:20:20 AM org.eclipse.jetty.server.handler.ContextHandler 
> setContextPath
> WARNING: Empty contextPath
> Aug 15, 2018 9:20:20 AM org.eclipse.jetty.server.Server doStart
> INFO: jetty-9.4.z-SNAPSHOT
> Aug 15, 2018 9:20:21 AM 
> org.eclipse.jetty.webapp.StandardDescriptorProcessor visitServlet
> INFO: NO JSP Support for /, did not find 
> org.eclipse.jetty.jsp.JettyJspServlet
> Aug 15, 2018 9:20:21 AM 
> org.eclipse.jetty.server.session.DefaultSessionIdManager doStart
> INFO: DefaultSessionIdManager workerName=node0
> Aug 15, 2018 9:20:21 AM 
> org.eclipse.jetty.server.session.DefaultSessionIdManager doStart
> INFO: No SessionScavenger set, using defaults
> Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.session.HouseKeeper 
> startScavenging
> INFO: Scavenging every 600000ms
> Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.handler.ContextHandler 
> doStart
> INFO: Started w.@3cbe{/,file:///D:/Jenkins/war/,AVAILABLE}{D:\Jenkins\war}
> Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.AbstractConnector doStop
> INFO: Stopped ServerConnector@172e513{HTTP/1.1,[http/1.1]}{0.0.0.0:8080}
> Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.session.HouseKeeper 
> stopScavenging
> INFO: Stopped scavenging
> Aug 15, 2018 9:20:21 AM hudson.WebAppMain contextDestroyed
> *INFO: Shutting down a Jenkins instance that was still starting up*
> java.lang.Throwable: reason
>     at hudson.WebAppMain.contextDestroyed(WebAppMain.java:388)
>     at 
> org.eclipse.jetty.server.handler.ContextHandler.callContextDestroyed(ContextHandler.java:898)
>     at 
> org.eclipse.jetty.servlet.ServletContextHandler.callContextDestroyed(ServletContextHandler.java:545)
>     at 
> org.eclipse.jetty.server.handler.ContextHandler.stopContext(ContextHandler.java:873)
>     at 
> org.eclipse.jetty.servlet.ServletContextHandler.stopContext(ServletContextHandler.java:355)
>     at 
> org.eclipse.jetty.webapp.WebAppContext.stopWebapp(WebAppContext.java:1507)
>     at 
> org.eclipse.jetty.webapp.WebAppContext.stopContext(WebAppContext.java:1471)
>     at 
> org.eclipse.jetty.server.handler.ContextHandler.doStop(ContextHandler.java:927)
>     at 
> org.eclipse.jetty.servlet.ServletContextHandler.doStop(ServletContextHandler.java:271)
>     at 
> org.eclipse.jetty.webapp.WebAppContext.doStop(WebAppContext.java:569)
>     at 
> org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89)
>     at 
> org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:142)
>     at 
> org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:160)
>     at 
> org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:124)
>     at org.eclipse.jetty.server.Server.doStop(Server.java:523)
>     at 
> org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89)
>     at winstone.Launcher.shutdown(Launcher.java:307)
>     at winstone.Launcher.<init>(Launcher.java:167)
>     at winstone.Launcher.main(Launcher.java:354)
>     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
>     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
>     at java.lang.reflect.Method.invoke(Unknown Source)
>     at Main._main(Main.java:294)
>     at Main.main(Main.java:132)
>
> Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.handler.ContextHandler 
> doStop
> INFO: Stopped w.@3cbe{/,null,UNAVAILABLE}{D:\Jenkins\war}
> Exception in thread "Jenkins initialization thread" 
> java.lang.NoClassDefFoundError: hudson/util/HudsonFailedToLoad
>     at hudson.WebAppMain$3.run(WebAppMain.java:247)
> Caused by: java.lang.ClassNotFoundException: hudson.util.HudsonFailedToLoad
>     at java.net.URLClassLoader$1.run(Unknown Source)
>     at java.net.URLClassLoader$1.run(Unknown Source)
>     at java.security.AccessController.doPrivileged(Native Method)
>     at java.net.URLClassLoader.findClass(Unknown Source)
>     at java.lang.ClassLoader.loadClass(Unknown Source)
>     at java.lang.ClassLoader.loadClass(Unknown Source)
>     at 
> org.eclipse.jetty.webapp.WebAppClassLoader.loadClass(WebAppClassLoader.java:560)
>     at java.lang.ClassLoader.loadClass(Unknown Source)
>     ... 1 more
> Aug 15, 2018 9:20:21 AM winstone.Logger logInternal
> INFO: Winstone shutdown successfully
> *java.io.IOException: Failed to start Jetty*
>     at winstone.Launcher.<init>(Launcher.java:156)
>     at winstone.Launcher.main(Launcher.java:354)
>     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
>     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
>     at java.lang.reflect.Method.invoke(Unknown Source)
>     at Main._main(Main.java:294)
>     at Main.main(Main.java:132)
> *Caused by: java.net.BindException: Address already in use: bind*
>     at sun.nio.ch.Net.bind0(Native Method)
>     at sun.nio.ch.Net.bind(Unknown Source)
>     at sun.nio.ch.Net.bind(Unknown Source)
>     at sun.nio.ch.ServerSocketChannelImpl.bind(Unknown Source)
>     at sun.nio.ch.ServerSocketAdaptor.bind(Unknown Source)
>     at 
> org.eclipse.jetty.server.ServerConnector.open(ServerConnector.java:298)
>     at 
> org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:80)
>     at 
> org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:236)
>     at 
> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
>     at org.eclipse.jetty.server.Server.doStart(Server.java:431)
>     at 
> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
>     at winstone.Launcher.<init>(Launcher.java:154)
>     ... 7 more
> Aug 15, 2018 9:20:21 AM winstone.Logger logInternal
> SEVERE: Container startup failed
> java.io.IOException: Failed to start Jetty
>     at winstone.Launcher.<init>(Launcher.java:156)
>     at winstone.Launcher.main(Launcher.java:354)
>     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
>     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
>     at java.lang.reflect.Method.invoke(Unknown Source)
>     at Main._main(Main.java:294)
>     at Main.main(Main.java:132)
> Caused by: java.net.BindException: Address already in use: bind
>     at sun.nio.ch.Net.bind0(Native Method)
>     at sun.nio.ch.Net.bind(Unknown Source)
>     at sun.nio.ch.Net.bind(Unknown Source)
>     at sun.nio.ch.ServerSocketChannelImpl.bind(Unknown Source)
>     at sun.nio.ch.ServerSocketAdaptor.bind(Unknown Source)
>     at 
> org.eclipse.jetty.server.ServerConnector.open(ServerConnector.java:298)
>     at 
> org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:80)
>     at 
> org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:236)
>     at 
> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
>     at org.eclipse.jetty.server.Server.doStart(Server.java:431)
>     at 
> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
>     at winstone.Launcher.<init>(Launcher.java:154)
>     ... 7 more
>
>
>
> *Interesting info from the jenkins.wrapper.log*
> 2018-08-15 09:19:15,056 INFO  - Starting ServiceWrapper in the service mode
> 2018-08-15 09:19:15,572 INFO  - Starting D:\Jenkins\jre\bin\java -Xrs 
> -Xmx1024m   -XX:+HeapDumpOnOutOfMemoryError 
> -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -jar 
> "D:\Jenkins\jenkins.war" --httpPort=8080
> 2018-08-15 09:19:15,588 INFO  - Starting D:\Jenkins\jre\bin\java -Xrs 
> -Xmx1024m   -XX:+HeapDumpOnOutOfMemoryError 
> -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -jar 
> "D:\Jenkins\jenkins.war" --httpPort=8080
> 2018-08-15 09:19:15,603 INFO  - Started process 3716
> 2018-08-15 09:19:15,619 DEBUG - Forwarding logs of the process 
> System.Diagnostics.Process (java) to winsw.SizeBasedRollingLogAppender
>
>
> *I don't understand why there are two "Starting 
> D:\Jenkins\jre\bin\java..." commands. *
>
> *My jenkins.xml*
> <!--
>   Windows service definition for Jenkins
>
>   To uninstall, run "jenkins.exe stop" to stop the service, then 
> "jenkins.exe uninstall" to uninstall the service.
>   Both commands don't produce any output if the execution is successful.
> -->
> <service>
>   <id>jenkins</id>
>   <name>Jenkins</name>
>   <description>This service runs Jenkins continuous integration 
> system.</description>
>   <env name="JENKINS_HOME" value="%BASE%"/>
>   <!--
>     if you'd like to run Jenkins with a specific version of Java, specify 
> a full path to java.exe.
>     The following value assumes that you have java in your PATH.
>   -->
>   <executable>%BASE%\jre\bin\java</executable>
>   <arguments>-Xrs -Xmx1024m   -XX:+HeapDumpOnOutOfMemoryError 
> -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycl
> e -jar "%BASE%\jenkins.war" --httpPort=8080</arguments>
>   <!--
>     interactive flag causes the empty black Java window to be displayed.
>     I'm still debugging this.
>   <interactive />
>   -->
>   <logmode>rotate</logmode>
> </service>
>
>
> *I'd appreciate any helpful information you may be able to provide.  If 
> there is additional information that I could provide to help determine a 
> cause/fix for the problems I'm experiencing, please let me know.*
>
> *Thanks in advance.*
>
> *Steve K.*
>
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