Sorry, I didn't read your description thoroughly enough.  You said:

I'm getting a fatal error reported when doing a repository scan (Scan
> Multibranch Pipeline Now) which was previously working.
>

The command line git log output indicates that your repository is large
enough that it may be reaching the default 10 minute clone timeout.  Refer
to https://issues.jenkins-ci.org/browse/JENKINS-38973 for a discussion of
possible workarounds.

On Tue, Jul 2, 2019 at 6:31 AM Mark Waite <[email protected]> wrote:

> The repository in the workspace on the agent running that build is
> probably damaged.  Wipe the workspace on the agent and run the job again.
>
> If wiping the workspace and running the job again does not resolve it, you
> may also be encountering a timeout while cloning the repository.  Increase
> the timeout for the repository clone from its default of 10 minutes to
> something large enough that it will allow you to clone the repository.
>
> The amount of output you're showing hints that the repository is large or
> the network connection between the agent and the upstream cloned repository
> is slow.  In either of those cases, you probably want to reduce the clone
> time and the disc space use by applying one or more of the techniques
> described in "Git in the Large <https://youtu.be/jBGFjFc6Jf8?t=6434>".
> Those techniques include (1) reference repositories on the agent, (2)
> narrow refspecs, (3) shallow clones, and (4) sparse checkouts.
>
> If this is a Pipeline repository and the failure is during the initial
> clone of the repository, then you may also need to use lightweight checkout
> to only checkout the Jenkinsfile rather than the entire repository.
> Alternately for Pipelines, if your git provider is GitHub, Bitbucket, or
> Gitea, you can significantly improve performance by using those branch
> source plugins to manage the Pipeline instead of relying on low-level
> command line git calls.
>
> Reference repositories are usually the most effective technique to reduce
> data transfer time and disc space use for large git repositories.  Allan
> Burdajewicz of CloudBees wrote a great article on reference repositories at
> https://support.cloudbees.com/hc/en-us/articles/115001728812-Using-a-Git-reference-repository
>  .
>
> On Tue, Jul 2, 2019 at 5:51 AM Kevin Stevens <[email protected]> wrote:
>
>> I'm getting a fatal error reported when doing a repository scan (Scan
>> Multibranch Pipeline Now) which was previously working.
>> I've run the git commands manually from the command line (copied and
>> pasted) and they appear to work correctly, so it seems like a problem with
>> the Jenkins git client plugin.
>>
>> The scan log is below (repository name and account information modified
>> for security reasons).
>> I'm not clear if this is a GIT or a Jenkins git client problem. I've
>> cleared the Jenkins workspace and updated to the latest Jenkins plugins
>> (running on Ubuntu 18.04).
>> Is anyone able to offer help in debugging this issue please?
>>
>>
>> [Tue Jul 02 09:48:00 BST 2019] Starting branch indexing...
>>  > git --version # timeout=10
>> using GIT_ASKPASS to set credentials Jenkins Bitbucket User
>>  > git ls-remote --symref 
>> [email protected]:my-company-name/my-repository-name.git
>> # timeout=10
>>  > git rev-parse --is-inside-work-tree # timeout=10
>> Setting origin to [email protected]:
>> my-company-name/my-repository-name.git
>>  > git config remote.origin.url 
>> [email protected]:my-company-name/my-repository-name.git
>> # timeout=10
>> Fetching & pruning origin...
>> Listing remote references...
>>  > git config --get remote.origin.url # timeout=10
>>  > git --version # timeout=10
>> using GIT_ASKPASS to set credentials Jenkins Bitbucket User
>>  > git ls-remote -h [email protected]:my-company-name/my-repository-name.git
>> # timeout=10
>> Fetching upstream changes from origin
>>  > git config --get remote.origin.url # timeout=10
>> using GIT_ASKPASS to set credentials Jenkins Bitbucket User
>>  > git fetch --tags --progress origin +refs/heads/*:refs/remotes/origin/*
>> --prune
>> ERROR: [Tue Jul 02 09:48:10 BST 2019] Could not fetch branches from
>> source 498872a6-3888-419f-9d2f-a2baa4520968
>> hudson.plugins.git.GitException: Command "git fetch --tags --progress
>> origin +refs/heads/*:refs/remotes/origin/* --prune" returned status code
>> 128:
>> stdout:
>> stderr: remote: Counting objects: 114, done.
>> remote: Compressing objects:   0% (1/114)
>> remote: Compressing objects:   1% (2/114)
>> remote: Compressing objects:   2% (3/114)
>> remote: Compressing objects:   3% (4/114)
>> remote: Compressing objects:   4% (5/114)
>> remote: Compressing objects:   5% (6/114)
>> remote: Compressing objects:   6% (7/114)
>> remote: Compressing objects:   7% (8/114)
>> remote: Compressing objects:   8% (10/114)
>> remote: Compressing objects:   9% (11/114)
>> remote: Compressing objects:  10% (12/114)
>> remote: Compressing objects:  11% (13/114)
>> remote: Compressing objects:  12% (14/114)
>> remote: Compressing objects:  13% (15/114)
>> remote: Compressing objects:  14% (16/114)
>> remote: Compressing objects:  15% (18/114)
>> remote: Compressing objects:  16% (19/114)
>> remote: Compressing objects:  17% (20/114)
>> remote: Compressing objects:  18% (21/114)
>> remote: Compressing objects:  19% (22/114)
>> remote: Compressing objects:  20% (23/114)
>> remote: Compressing objects:  21% (24/114)
>> remote: Compressing objects:  22% (26/114)
>> remote: Compressing objects:  23% (27/114)
>> remote: Compressing objects:  24% (28/114)
>> remote: Compressing objects:  25% (29/114)
>> remote: Compressing objects:  26% (30/114)
>> remote: Compressing objects:  27% (31/114)
>> remote: Compressing objects:  28% (32/114)
>> remote: Compressing objects:  29% (34/114)
>> remote: Compressing objects:  30% (35/114)
>> remote: Compressing objects:  31% (36/114)
>> remote: Compressing objects:  32% (37/114)
>> remote: Compressing objects:  33% (38/114)
>> remote: Compressing objects:  34% (39/114)
>> remote: Compressing objects:  35% (40/114)
>> remote: Compressing objects:  36% (42/114)
>> remote: Compressing objects:  37% (43/114)
>> remote: Compressing objects:  38% (44/114)
>> remote: Compressing objects:  39% (45/114)
>> remote: Compressing objects:  40% (46/114)
>> remote: Compressing objects:  41% (47/114)
>> remote: Compressing objects:  42% (48/114)
>> remote: Compressing objects:  43% (50/114)
>> remote: Compressing objects:  44% (51/114)
>> remote: Compressing objects:  45% (52/114)
>> remote: Compressing objects:  46% (53/114)
>> remote: Compressing objects:  47% (54/114)
>> remote: Compressing objects:  48% (55/114)
>> remote: Compressing objects:  49% (56/114)
>> remote: Compressing objects:  50% (57/114)
>> remote: Compressing objects:  51% (59/114)
>> remote: Compressing objects:  52% (60/114)
>> remote: Compressing objects:  53% (61/114)
>> remote: Compressing objects:  54% (62/114)
>> remote: Compressing objects:  55% (63/114)
>> remote: Compressing objects:  56% (64/114)
>> remote: Compressing objects:  57% (65/114)
>> remote: Compressing objects:  58% (67/114)
>> remote: Compressing objects:  59% (68/114)
>> remote: Compressing objects:  60% (69/114)
>> remote: Compressing objects:  61% (70/114)
>> remote: Compressing objects:  62% (71/114)
>> remote: Compressing objects:  63% (72/114)
>> remote: Compressing objects:  64% (73/114)
>> remote: Compressing objects:  65% (75/114)
>> remote: Compressing objects:  66% (76/114)
>> remote: Compressing objects:  67% (77/114)
>> remote: Compressing objects:  68% (78/114)
>> remote: Compressing objects:  69% (79/114)
>> remote: Compressing objects:  70% (80/114)
>> remote: Compressing objects:  71% (81/114)
>> remote: Compressing objects:  72% (83/114)
>> remote: Compressing objects:  73% (84/114)
>> remote: Compressing objects:  74% (85/114)
>> remote: Compressing objects:  75% (86/114)
>> remote: Compressing objects:  76% (87/114)
>> remote: Compressing objects:  77% (88/114)
>> remote: Compressing objects:  78% (89/114)
>> remote: Compressing objects:  79% (91/114)
>> remote: Compressing objects:  80% (92/114)
>> remote: Compressing objects:  81% (93/114)
>> remote: Compressing objects:  82% (94/114)
>> remote: Compressing objects:  83% (95/114)
>> remote: Compressing objects:  84% (96/114)
>> remote: Compressing objects:  85% (97/114)
>> remote: Compressing objects:  86% (99/114)
>> remote: Compressing objects:  87% (100/114)
>> remote: Compressing objects:  88% (101/114)
>> remote: Compressing objects:  89% (102/114)
>> remote: Compressing objects:  90% (103/114)
>> remote: Compressing objects:  91% (104/114)
>> remote: Compressing objects:  92% (105/114)
>> remote: Compressing objects:  93% (107/114)
>> remote: Compressing objects:  94% (108/114)
>> remote: Compressing objects:  95% (109/114)
>> remote: Compressing objects:  96% (110/114)
>> remote: Compressing objects:  97% (111/114)
>> remote: Compressing objects:  98% (112/114)
>> remote: Compressing objects:  99% (113/114)
>> remote: Compressing objects: 100% (114/114)
>> remote: Compressing objects: 100% (114/114), done.
>> Receiving objects:   0% (1/114)
>> Receiving objects:   1% (2/114)
>> Receiving objects:   2% (3/114)
>> Receiving objects:   3% (4/114)
>> Receiving objects:   4% (5/114)
>> Receiving objects:   5% (6/114)
>> Receiving objects:   6% (7/114)
>> Receiving objects:   7% (8/114)
>> Receiving objects:   8% (10/114)
>> Receiving objects:   9% (11/114)
>> Receiving objects:  10% (12/114)
>> Receiving objects:  11% (13/114)
>> Receiving objects:  12% (14/114)
>> Receiving objects:  13% (15/114)
>> Receiving objects:  14% (16/114)
>> error: object file .git/objects/21/a28795e9c6fa55f026860e0c2f0b08d1b31611
>> is empty
>> fatal: cannot read existing object info
>> 21a28795e9c6fa55f026860e0c2f0b08d1b31611
>> fatal: index-pack failed
>>
>> at
>> org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandIn(CliGitAPIImpl.java:2042)
>> at
>> org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandWithCredentials(CliGitAPIImpl.java:1761)
>> at
>> org.jenkinsci.plugins.gitclient.CliGitAPIImpl.access$400(CliGitAPIImpl.java:72)
>> at
>> org.jenkinsci.plugins.gitclient.CliGitAPIImpl$1.execute(CliGitAPIImpl.java:442)
>> at
>> jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:575)
>> at
>> jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:556)
>> at
>> jenkins.plugins.git.AbstractGitSCMSource.doRetrieve(AbstractGitSCMSource.java:367)
>> at
>> jenkins.plugins.git.AbstractGitSCMSource.retrieve(AbstractGitSCMSource.java:556)
>> at jenkins.scm.api.SCMSource._retrieve(SCMSource.java:373)
>> at jenkins.scm.api.SCMSource.fetch(SCMSource.java:283)
>> at
>> jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:634)
>> at
>> com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:277)
>> at
>> com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:164)
>> at
>> jenkins.branch.MultiBranchProject$BranchIndexing.run(MultiBranchProject.java:1025)
>> at hudson.model.ResourceController.execute(ResourceController.java:97)
>> at hudson.model.Executor.run(Executor.java:429)
>> [Tue Jul 02 09:48:10 BST 2019] Finished branch indexing. Indexing took 10
>> sec
>> FATAL: Failed to recompute children of my-repository-name
>> hudson.plugins.git.GitException: Command "git fetch --tags --progress
>> origin +refs/heads/*:refs/remotes/origin/* --prune" returned status code
>> 128:
>> stdout:
>> stderr: remote: Counting objects: 114, done.
>> remote: Compressing objects:   0% (1/114)
>> remote: Compressing objects:   1% (2/114)
>> remote: Compressing objects:   2% (3/114)
>> remote: Compressing objects:   3% (4/114)
>> remote: Compressing objects:   4% (5/114)
>> remote: Compressing objects:   5% (6/114)
>> remote: Compressing objects:   6% (7/114)
>> remote: Compressing objects:   7% (8/114)
>> remote: Compressing objects:   8% (10/114)
>> remote: Compressing objects:   9% (11/114)
>> remote: Compressing objects:  10% (12/114)
>> remote: Compressing objects:  11% (13/114)
>> remote: Compressing objects:  12% (14/114)
>> remote: Compressing objects:  13% (15/114)
>> remote: Compressing objects:  14% (16/114)
>> remote: Compressing objects:  15% (18/114)
>> remote: Compressing objects:  16% (19/114)
>> remote: Compressing objects:  17% (20/114)
>> remote: Compressing objects:  18% (21/114)
>> remote: Compressing objects:  19% (22/114)
>> remote: Compressing objects:  20% (23/114)
>> remote: Compressing objects:  21% (24/114)
>> remote: Compressing objects:  22% (26/114)
>> remote: Compressing objects:  23% (27/114)
>> remote: Compressing objects:  24% (28/114)
>> remote: Compressing objects:  25% (29/114)
>> remote: Compressing objects:  26% (30/114)
>> remote: Compressing objects:  27% (31/114)
>> remote: Compressing objects:  28% (32/114)
>> remote: Compressing objects:  29% (34/114)
>> remote: Compressing objects:  30% (35/114)
>> remote: Compressing objects:  31% (36/114)
>> remote: Compressing objects:  32% (37/114)
>> remote: Compressing objects:  33% (38/114)
>> remote: Compressing objects:  34% (39/114)
>> remote: Compressing objects:  35% (40/114)
>> remote: Compressing objects:  36% (42/114)
>> remote: Compressing objects:  37% (43/114)
>> remote: Compressing objects:  38% (44/114)
>> remote: Compressing objects:  39% (45/114)
>> remote: Compressing objects:  40% (46/114)
>> remote: Compressing objects:  41% (47/114)
>> remote: Compressing objects:  42% (48/114)
>> remote: Compressing objects:  43% (50/114)
>> remote: Compressing objects:  44% (51/114)
>> remote: Compressing objects:  45% (52/114)
>> remote: Compressing objects:  46% (53/114)
>> remote: Compressing objects:  47% (54/114)
>> remote: Compressing objects:  48% (55/114)
>> remote: Compressing objects:  49% (56/114)
>> remote: Compressing objects:  50% (57/114)
>> remote: Compressing objects:  51% (59/114)
>> remote: Compressing objects:  52% (60/114)
>> remote: Compressing objects:  53% (61/114)
>> remote: Compressing objects:  54% (62/114)
>> remote: Compressing objects:  55% (63/114)
>> remote: Compressing objects:  56% (64/114)
>> remote: Compressing objects:  57% (65/114)
>> remote: Compressing objects:  58% (67/114)
>> remote: Compressing objects:  59% (68/114)
>> remote: Compressing objects:  60% (69/114)
>> remote: Compressing objects:  61% (70/114)
>> remote: Compressing objects:  62% (71/114)
>> remote: Compressing objects:  63% (72/114)
>> remote: Compressing objects:  64% (73/114)
>> remote: Compressing objects:  65% (75/114)
>> remote: Compressing objects:  66% (76/114)
>> remote: Compressing objects:  67% (77/114)
>> remote: Compressing objects:  68% (78/114)
>> remote: Compressing objects:  69% (79/114)
>> remote: Compressing objects:  70% (80/114)
>> remote: Compressing objects:  71% (81/114)
>> remote: Compressing objects:  72% (83/114)
>> remote: Compressing objects:  73% (84/114)
>> remote: Compressing objects:  74% (85/114)
>> remote: Compressing objects:  75% (86/114)
>> remote: Compressing objects:  76% (87/114)
>> remote: Compressing objects:  77% (88/114)
>> remote: Compressing objects:  78% (89/114)
>> remote: Compressing objects:  79% (91/114)
>> remote: Compressing objects:  80% (92/114)
>> remote: Compressing objects:  81% (93/114)
>> remote: Compressing objects:  82% (94/114)
>> remote: Compressing objects:  83% (95/114)
>> remote: Compressing objects:  84% (96/114)
>> remote: Compressing objects:  85% (97/114)
>> remote: Compressing objects:  86% (99/114)
>> remote: Compressing objects:  87% (100/114)
>> remote: Compressing objects:  88% (101/114)
>> remote: Compressing objects:  89% (102/114)
>> remote: Compressing objects:  90% (103/114)
>> remote: Compressing objects:  91% (104/114)
>> remote: Compressing objects:  92% (105/114)
>> remote: Compressing objects:  93% (107/114)
>> remote: Compressing objects:  94% (108/114)
>> remote: Compressing objects:  95% (109/114)
>> remote: Compressing objects:  96% (110/114)
>> remote: Compressing objects:  97% (111/114)
>> remote: Compressing objects:  98% (112/114)
>> remote: Compressing objects:  99% (113/114)
>> remote: Compressing objects: 100% (114/114)
>> remote: Compressing objects: 100% (114/114), done.
>> Receiving objects:   0% (1/114)
>> Receiving objects:   1% (2/114)
>> Receiving objects:   2% (3/114)
>> Receiving objects:   3% (4/114)
>> Receiving objects:   4% (5/114)
>> Receiving objects:   5% (6/114)
>> Receiving objects:   6% (7/114)
>> Receiving objects:   7% (8/114)
>> Receiving objects:   8% (10/114)
>> Receiving objects:   9% (11/114)
>> Receiving objects:  10% (12/114)
>> Receiving objects:  11% (13/114)
>> Receiving objects:  12% (14/114)
>> Receiving objects:  13% (15/114)
>> Receiving objects:  14% (16/114)
>> error: object file .git/objects/21/a28795e9c6fa55f026860e0c2f0b08d1b31611
>> is empty
>> fatal: cannot read existing object info
>> 21a28795e9c6fa55f026860e0c2f0b08d1b31611
>> fatal: index-pack failed
>>
>> at
>> org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandIn(CliGitAPIImpl.java:2042)
>> at
>> org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandWithCredentials(CliGitAPIImpl.java:1761)
>> at
>> org.jenkinsci.plugins.gitclient.CliGitAPIImpl.access$400(CliGitAPIImpl.java:72)
>> at
>> org.jenkinsci.plugins.gitclient.CliGitAPIImpl$1.execute(CliGitAPIImpl.java:442)
>> at
>> jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:575)
>> at
>> jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:556)
>> at
>> jenkins.plugins.git.AbstractGitSCMSource.doRetrieve(AbstractGitSCMSource.java:367)
>> at
>> jenkins.plugins.git.AbstractGitSCMSource.retrieve(AbstractGitSCMSource.java:556)
>> at jenkins.scm.api.SCMSource._retrieve(SCMSource.java:373)
>> at jenkins.scm.api.SCMSource.fetch(SCMSource.java:283)
>> at
>> jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:634)
>> at
>> com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:277)
>> at
>> com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:164)
>> at
>> jenkins.branch.MultiBranchProject$BranchIndexing.run(MultiBranchProject.java:1025)
>> at hudson.model.ResourceController.execute(ResourceController.java:97)
>> at hudson.model.Executor.run(Executor.java:429)
>> Finished: FAILURE
>>
>> --
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>
>
> --
> Thanks!
> Mark Waite
>


-- 
Thanks!
Mark Waite

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