I am having a similar problem. I signed up at https://issues.jenkins.io/ and I received a mail titled "[JIRA] Account signup" but I cannot login. Neither at https://accounts.jenkins.io/ nor https://beta.accounts.jenkins.io/ nor https://issues.jenkins.io/ . The password reset is also not working - I am not receiving any mails that way. As far as I can see there is no verification action required. The signup mail only contains 2 links ( https://issues.jenkins.io <https://urldefense.proofpoint.com/v2/url?u=https-3A__issues.jenkins.io&d=DwMCAg&c=H50I6Bh8SW87d_bXfZP_8g&r=J_8Um8-IxqM8X2FKCI-KlGYup5PwjCv_DyOw6PrEu-U&m=oWogvRPQZThC4OZCGAJOqVIbROl6r5fcpP6IsqXnEyY&s=cEjnEDLIEHPVTSsHnI2DOFBKI2fr-wnF0NWLsUQ41eI&e=> and a link to reset your password ) and my account info.
I tried signing up with different email adresses (the first three kinda similar with name.surname at different domains, the last one randomly generated at tempmail.org), tried passwords with differing complexies and tried different browser to no avail. No account let's me login. Any ideas? On Friday, November 27, 2020 at 12:28:42 PM UTC+1 [email protected] wrote: > I am able to log in to https://accounts.jenkins.io/ and to > https://beta.accounts.jenkins.io/ but not https://issues.jenkins.io/ > My password is already in ASCII range and there is not captcha on > https://issues.jenkins.io/ > > On Fri, Nov 27, 2020 at 5:07 AM Mark Waite <[email protected]> wrote: > >> I've had to refresh the captcha on occasion to show an updated captcha >> that I can then enter. You might try that? >> >> You might also try with a long password that uses only characters in the >> ASCII range. I'm not sure how locale processing is handled in the password >> validation process. >> >> On Thu, Nov 26, 2020 at 8:30 PM Yannick Lacaute <[email protected]> >> wrote: >> >>> I have reset my password with https://beta.accounts.jenkins.io/ >>> I am able to connect on https://beta.accounts.jenkins.io/ >>> <https://beta.accounts.jenkins.io/auth/realms/jenkins/account/> but I >>> still cannot log in issues.jenkins-ci.org. >>> >>> any idea ? >>> >>> Le jeudi 26 novembre 2020 à 01:29:55 UTC+1, Mark Waite a écrit : >>> >>>> Try resetting your password through https://beta.accounts.jenkins.io/ >>>> and then attempt to login to https://issues.jenkins.io/ >>>> >>>> If that does not work, reply to this email and we'll try more >>>> diagnostics. >>>> >>>> >>>> On Wed, Nov 25, 2020 at 1:15 PM Ross Bender <[email protected]> wrote: >>>> >>>>> I am having the same issue. I have an account and can log into >>>>> https://accounts.jenkins.io/, but when I try logging into >>>>> https://issues.jenkins.io/ I receive the error "Sorry, your username >>>>> and password are incorrect - please try again." >>>>> >>>>> My username is l3ender. Can someone advise or assist? Thanks! >>>>> >>>>> On Friday, June 29, 2018 at 3:43:45 AM UTC-5 [email protected] >>>>> wrote: >>>>> >>>>>> I have a co-worker that's been unable to get his >>>>>> issues.jenkins-ci.org Jira account working correctly. Tried >>>>>> multiple browsers and still have the same issue. He's able to login to >>>>>> https://accounts.jenkins.io/ just fine, but the same account doesn't >>>>>> work on issues.jenkins-ci.org >>>>>> >>>>>> Is there anyone he can contact for assistance? I was unable to find >>>>>> any contacts on the websites themselves. >>>>>> >>>>>> Thanks! >>>>>> Mark >>>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "Jenkins Users" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> To view this discussion on the web visit >>>>> https://groups.google.com/d/msgid/jenkinsci-users/38e55859-b849-415d-9120-f5c622d631b2n%40googlegroups.com >>>>> >>>>> <https://groups.google.com/d/msgid/jenkinsci-users/38e55859-b849-415d-9120-f5c622d631b2n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>> . >>>>> >>>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Jenkins Users" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/jenkinsci-users/b815ee90-74ea-4d6c-aad0-6959fc6b1789n%40googlegroups.com >>> >>> <https://groups.google.com/d/msgid/jenkinsci-users/b815ee90-74ea-4d6c-aad0-6959fc6b1789n%40googlegroups.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "Jenkins Users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> > To view this discussion on the web visit >> https://groups.google.com/d/msgid/jenkinsci-users/CAO49JtHcUOtHaux5wAnkPt6-M-m80QrSPhYdFwbaDDEaYo%2BT6A%40mail.gmail.com >> >> <https://groups.google.com/d/msgid/jenkinsci-users/CAO49JtHcUOtHaux5wAnkPt6-M-m80QrSPhYdFwbaDDEaYo%2BT6A%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > > > -- > Yannick LACAUTE > Consultant indépendant > 39 rue de Wattignies, 75012 Paris > Tel : 06 16 85 95 76 > -- You received this message because you are subscribed to the Google Groups "Jenkins Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-users/0e0f15a2-e590-4545-b466-2f56aa5cac7bn%40googlegroups.com.
