On Wednesday, April 15, 2020 at 2:06:19 AM UTC-4 monger_39 wrote:

> Hey Jeff,
> looks indeed like the 'standard' type of problems. Unfortunately in our 
> network, I do not have the
> privileges to do anything much.  Not that that would help much, since I'm 
> only a simple SW engineer,
> not a network specialist.
> The tip to try another agent connection is a good one though. Will try 
> that.
>
> I have been running on JNLP for a while. Is it going to be deprecated? 
Should I prepare to move to SSH?
 

> thx again, David
>
> On Tuesday, April 14, 2020, 07:52:18 PM GMT+2, Jeff Thompson <
> [email protected]> wrote: 
>
>
> Unfortunately, it's really hard to say. Possibilities include resource 
> contention, such as CPU or networking, anything in the middle, such as load 
> balancers, firewalls, etc., network or system configuration. I heard of one 
> a while back that ended up being connected to IP table definition. Can't 
> remember if that was related to docker containers or full VMs. I've heard 
> that there have been some common problems in some VM environments, but I 
> don't know what environments or issues specifically. Maybe VMotion. Maybe 
> the network gets overloaded, especially between VMs. Or interactions 
> between loads on different VMs. I'm not as familiar with the current state, 
> but in the past in other environments I have seen more interference between 
> VMs than expected.
>
> It comes down to standard troubleshooting sorts of behavior. Try to catch 
> the problem. Gather information about different occurrences. Try to isolate 
> any commonalities. Isolate a system for reproduction.
>
> You could try a different type of agent, such as an SSH Agent. The 
> behavior might be different. I've heard recently that Microsoft's SSHD 
> implementation works well.
>
> Good luck on troubleshooting
>
> Jeff
> On 4/14/20 8:31 AM, 'monger_39' via Jenkins Users wrote:
>
> Hi Jeff,
> thx. Last week I disabled the ping-thread on master and slaves by setting 
> the interval to '-1'.
> Unfortunately, over the weekend, again one of the slaves (even though the 
> jobs kept on running),
> went into 'offline' mode.  It seems indeed that this does not solve the 
> issue. Or, iow I think it means
> that the disconnect was not caused by the ping-thread(s) timing out. 
>
> Which puts me to the challenge to figure out what could be this 'external 
> someting' that you mention
> that would break the remoting. And I honestly have no idea how to tackle 
> that yet.
> The master, as well as the slave are Windows server VM's running 6 
> executor slots each. The
> tests we are running heavily use TCP communication. 
>
> Any idea how to tackle this ?
>
> thx, M.
> On Thursday, April 9, 2020, 10:53:48 PM GMT+2, Jeff Thompson 
> <[email protected]> wrote: 
>
>
> On 4/7/20 11:46 PM, 'monger_39' via Jenkins Users wrote:
>
> Hi,
> in my Jenkins I am regularly facing master/slave connection drops with a
> message like:
>
>     hudson.remoting.ChannelClosedException: Channel "unknown": Remote
> call on JNLP4-connect connection from IP/IP:58344 failed.
>     The channel is closing down or has closed down.
>
> Usually these are caused by something external to the Remoting 
> communication protocol. Most often by something in the system or networking 
> environment. Sometimes by some bad interaction between plugins that ends up 
> impacting the channel.
>
> Your best approach is to figure out where these disconnects originate and 
> resolve the issue.
>
>
> I have seen a lot of bug-reports on this. For most, a workaround is
> advised by disabling the Ping-Thread through setting:
>
> You should be cautious about changing the ping settings or disabling it 
> entirely. It can cause some weird and unexpected behaviors. If you do 
> change the settings, I recommend you change one thing at a time and 
> evaluate the results. If it doesn't make any difference, restore it to its 
> default setting. 
>
> And, is there also a slave setting for the timeoutvalue?
>
> It depends on how you launch the agent. Remoting system properties are 
> described at 
> https://github.com/jenkinsci/remoting/blob/master/docs/configuration.md
>
> (naming for all these settings does not look to be very consistent...)
>
> Unfortunately, that's the case.
>
> Jeff Thompson
>
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