Bump - still hoping someone can help me with this.

Thanks!

On Thursday, May 13, 2021 at 7:15:38 AM UTC-5 Richard Lund wrote:

> Hi.
>
> We use Jenkins to build our apps and then start AWX playbooks to deploy 
> the built app to Openshift. For that, we use the Ansible Tower plugin in 
> Jenkins and access it through pipeline code.
>
> Randomly, we get what looks like communication issues between AWX and 
> Jenkins.
>
> The pipeline will fail with the error:
>
> *"ERROR: Failed to get job status from Tower"*
>
> Often it will add a *503* error with the same message.
>
> I have checked all the Jenkins logs I can get to, but I can't find more 
> details on this.
>
> AWX is deployed in Openshift as Stateful Set, and I have scanned through 
> awx:celery and awx:web to try and track this down, but the only mention of 
> a 503 is this:
>
> [Ansible-Tower] Building GET request to https://awx/api/v2/jobs/57602/
> [Ansible-Tower] Forcing cert trust
> [Ansible-Tower] Request completed with (503)
> [Ansible-Tower] Deleting oAuth token 15396 for awx
> [Ansible-Tower] Forcing cert trust
> [Ansible-Tower] Calling for oAuth token delete at 
> https://awx/api/v2/tokens/15396/
> [Ansible-Tower] Request completed with (200)
>
> This seems to happen the most while AWX is waiting for Openshift to finish 
> deployment. The job ALWAYS finishes normally - yet Jenkins receives this 
> error and fails the pipeline even though everything else worked. It also 
> seems to happen on apps that take the longest to deploy - maybe 10-15 
> minutes.
>
> We had this issue last year, then it went away, now it came back, and it 
> is affecting our work when pipelines are marked as failed and we have to 
> constantly double-check if the job actually finished or not.
>
> I have restarted Jenkins and AWX, and I have updated the Ansible Tower 
> plugin to the newest version - no change.
>
> AWX is on version 9.0.0.0 (installed in Openshift) with Ansible 2.8.5.
>
> Jenkins is on version 2.235.1 (also installed in Openshift).
>
> Ansible Tower Plugin is on version 0.16.0.
>
> I'd appreciate any help or pointers you can provide that can help me track 
> this down.
>
> Thanks!
>
>

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