> Ignacio, > > Could you please give all of us jetspeed users a brief > introduction/overview > of Bugzilla?
Is a system for tracking bugs, it helps to maintain a database where users and developers, post any problem or requeriments for software, and where the developers coment and follow on the issues, is not difficult to use, basically it's a form where bugs are reported and add to the database ( there are actualli about 4200 issues in db now from various projects ),the user reports a bug and assign it a priority, gives information about which plataform and os he is running and adds a brief description of the issue and a long comment where he can describe more deeply the problem.. Bugzilla is composed of projects, releases and components, every components has owner.. JetSpeed is a project that has a release and some components..there are other projects in bugzilla ( all that compose xml & jakarta lands ), the use of bugzilla vary from a hard dependence and use ( Tomcat ) to a loose follow .., but it depends on the production state of the projects represented and the evolutive state of the issues.. it's hard to report something in a fast moving target ( Axis is a good example ) and easy when the requeriment needed are narrow ( Tomcat ) .. Developer use it to track and comment the bug, in the process mails are sent to the diferent interested people, reporter and owner of the component .. other people can assign itself as interested on the bug, as Cc'ers.. Bugs pass states form UNCONFIRMED to NEW to RESOLVED with a resolution ( DUPLICATE, RESOLVED , WORKSFORME etc )... > For example, could you describe to us how to go about logging a bug. > It would also be useful to know the standard procedure for > logging a bug. > Like if a user finds a bug, should the user first post the > bug to the list, > or immediately log the bug in bugzilla? Well i prefer to leave lists for communication and bugzilla for all things that need tracking and information.. A polite procedure can be : 1) search bugzilla. 2) search mail archives. 3) ask in the user list. 4) if nobody answers or it's a bug, report it at bugzilla, developers normally ask people to report what they find to be able to track it.. > Do users need a Bugzilla account in order to log a bug? > Yes Saludos , Ignacio J. Ortega --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
