"Not so anon" then ;-)
If they have Tomcat installed as a service, you could tell them to plan an automatic restart at midnight.
A stupid thing that could prevent unavailability for more than 24 hours...
This does not solve the problem anyway.
Cheers :-)
S

----- Original Message ----- From: "Tommaso Nuccio" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, February 01, 2006 3:29 PM
Subject: Re:


Hi Tommaso!
I use J1.6 and once a week I found my portal crashed giving that precise
exception.
A Tomcat restart solves the problem but I have to admit this is annoying...
in particular for production systems.
BTW, anon user is the one used to show the portal pages when you are not
logged in (anon psml is what you see when you connect to your portal url and
browse around without logging in...).
I asked before but it seems there is not an answer for that...
No helps but support then
Cheers
Stefano

Ciao Stefano,

well I know this guy "anon" :o)
I know that restarting the server does the trick and, you are right, it is
annoying, especially when it happens at night and no one is there to restart
it. In my case, I am not allowed to interfere with the servers on my own,
cause we have a department that is responsible for it. Mi stanno per le palle
con queste "direzioni"...whatever!

My guess is that the portal could restart itself. I am thinking about adding
this feature when the error.vm pops-up with this special exception or by
treating the anon user in the turbine tables in the jetspeed database with
special scripts.

Does anyone has a solution for this? How does Jetspeed2 behave?

Thanks in advance and ciao,
 Tommaso


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