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From: IRIN <[email protected]>
Date: Wed, Apr 13, 2011 at 3:41 PM
Subject: AID POLICY: Staff security - "bunkerization" versus acceptance
To: Jean-Francois Darcq <[email protected]>


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        *AID POLICY: Staff security - "bunkerization" versus
acceptance<http://www.irinnews.org/report.aspx?reportid=92459>
*

  [image: lead photo]DAKAR, 13 April 2011 (IRIN) - Hiring taxis instead of
4WDs, signing memos of understanding with local elites, and co-investing
programmes with governments and locals, are some of the ways aid agencies
have lowered risks to staff in highly insecure aid environments such as
Sudan, Somalia and Afghanistan. These and other examples are detailed in a
12 April report by the UN Office for the Coordination for Humanitarian
Affairs (OCHA) entitled To Stay and Deliver:
<http://www.unocha.org/top-stories/all-stories/launch-ocha-study-stay-and-deliver>Good
practice for humanitarians in complex security environments.

The UN commissioned the report as part of a shift in security policy towards
navigating how to continue programming in highly insecure environments,
rather than defining aid cut-off thresholds. "The more critical a programme
is to people's survival and well-being, the greater amount of risk may be
accepted," said current Emergency Response Coordinator Valerie Amos,
presenting the report's findings at the Norwegian Institute of Humanitarian
Affairs in March 2011.

Jan Egeland, director of the Institute, and coordinator of the report,
speaking to IRIN from New York, at its launch, characterized agencies'
approaches to security over the past two decades as "recklessness, followed
by a period of bunkerization, [partly linked to the 19 August 2003
<http://www.irinnews.org/report.aspx?ReportId=85752>attack on UN
headquarters in Iraq]; which led to today's risk management approach."

The new approach focuses on mitigating risks so programmes can continue,
rather than on the operational environment, said Robert Painter, a senior
security specialist at the UN Department for Safety and Security (UNDSS).
"This focus is now more goal-oriented, more nimble, and we get more done,"
he told IRIN.

Improving staff security is a mounting concern for aid agencies given the
increasing dangers aid workers face: One hundred are killed each year, and a
further 200 kidnapped or injured in increasingly politically-motivated
attacks - significantly up on a decade ago, according to the report. The
most dangerous places to work in aid are
Afghanistan<http://www.irinnews.org/Report.aspx?ReportID=89849>Sudan
and Somalia.

*Acceptance, not division
*
In recent years the tendency among some aid organizations in the face of new
threats, had been to "bunkerize" - cloistering offices in walled compounds,
using armoured cars and armed guards. But this approach risks promoting
division and reinforcing the misperception of humanitarians as harbouring a
Western agenda, say the report's authors, Adele Harmer and Abby Stoddard.

More, rather than less dialogue is needed, they say. Agencies must instead
be better at communicating humanitarian principles, and find better ways to
foster acceptance among all relevant groups, including parties to conflict.
The International Committee of the Red Cross is held up as an example of
having the "most active, effective and sustained humanitarian negotiation
strategies."

  FACT BOX: Examples of good security practice  Working together: In the
West Bank in the occupied Palestinian territory, an OCHA "access team"
negotiated access on behalf of all registered aid workers.

In Somalia NGOs spelled out collective ground rules on aid delivery,
banishing all payments to secure humanitarian access, as well as transfers
of humanitarian goods to parties to conflict for distribution.

Creative hiring: NGOs in Somalia have hired staff from the diaspora. The UN
Mine Action Center in Afghanistan trained locals to demine.

Remote programme monitoring: The World Food Programme uses local programme
monitors in Afghanistan, Yemen and Somalia to measure quality. The UN
Refugee Agency, UNHCR, set up a web-based monitoring system in Iraq, whereby
local partners download photographs of house rebuilding schemes onto a
collective database for managers to assess. Identifying who has power and
why can help agencies better target their acceptance strategies, say Harmer
and Stoddard. In Afghanistan in 2005 NGO Save the Children UK used this to
good effect by identifying traditional elders as those who held the reins of
power. It drew up memos of understanding, with elders outlining the roles
and responsibilities of each party.

To promote acceptance effectively, aid groups must retain their ability to
negotiate with all parties to conflict, said Egeland, a practice that some
UN member states have increasingly clamped down on. Hezbollah, Hamas, the
Taliban, and Al Shabab, have been labelled "terrorists" and therefore
off-limits for discussion. "Suddenly the age-old criteria which is a
precondition for working in conflict areas: `speak to the devil to help
victims in hell', is not allowed any more. We need to go back to the
humanitarian principles so that we can access all sides," he stressed.

*Smart protection
*
If promoting humanitarian principles and building acceptance are central
goals, aid groups must think more carefully about the kinds of messages
their security protocols send out: armed escorts and fortified cars can
communicate division and difference, say Harmer and Stoddard.

Rather than hiring armed guards, aid agencies might consider hiring local
plain-clothes police officers; rather than travelling in armoured vehicles,
they could hire taxis, or de-brand their vehicles as some have done in
Pakistan.

Smart protection also involves protecting areas rather than individuals,
says the report, validating a shift in approach taken by the UNDSS. In North
Darfur, international NGOs did just that - negotiating with local government
and police to install observation points, increasing police patrols,
installing more checkpoints, and expanding arms-free areas. "Such smart
protection becomes a win-win. when it satisfies both national authorities'
security requirements and aid organizations' low-visibility objective," said
Amos in her March address.

But sometimes the smartest protection is to withdraw international staff
altogether, as many aid agencies have been forced to do in Somalia. Quality
of programming and staff security does not need to be compromised if
agencies prioritize national staff training and development, and help
improve national staff security by helping them to keep a low profile, for
instance by working from home.

Despite numerous reports highlighting the problem, national staff security
continues to be under-serviced by international NGOs, says the report. Many
field operatives still receive less training than managers based in
headquarters. "There is often very little investment in national staff, and
even less in local NGOs," said Egeland. "It leads us to an ethical and
strategic question: Are humanitarian organizations risk-averse with their
own international staff, and risk-happy with local contractors and NGOs?"

To realize these, and other changes, an attitude shift is required among
many aid agencies, said Egeland. And security risk management must be part
of any and all programme planning and costing, particularly in insecure
areas.

aj/cb


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