Jun,

Are you sure your user has the new Trigger Activated ?

Use Administration->Users&Customers->Triggers Users
Menu.

Javier

--- [EMAIL PROTECTED] wrote:
> The email is working fine, the profile is fine as
> well, I had removed the Application Event Type from
> the Default Alarm Trigger, and I was able to receive
> the email but only through the Default Alarm
> Trigger.  It seems like the second trigger I set up
> for never got evaluated.  Any idea?
> 
> Trigger Name: Default Alarm Trigger
> Trigger Type: Alarm
> Trigger Rule: If Event Types not in SLA then Send
> Email
>  
> Trigger Name: Interface Status Change (Pollers &
> Traps)
> Trigger Type: Alarm
> Trigger Rule: If Event Types in Application, then
> Email
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> Behalf Of Javier
> Szyszlican
> Sent: Wednesday, April 14, 2004 3:37 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [jffnms-users] Not able to get an email
> thru the trigger?
> 
> 
> Jun,
> 
> That seems fine, but do you have the email address
> set
> in your User profile?.
> Also did you activated these Triggers for your User?
> in the Triggers Users Screen.
> 
> Is your local mailer working?
> 
> If you have logging enabled you could check the
> triggers file.
> 
> Javier
> 
> --- [EMAIL PROTECTED] wrote:
> > Javier,
> > 
> > I have set up the system with the following
> > triggers:
> > 
> > Trigger Name: Default Alarm Trigger
> > Trigger Type: Alarm
> > Trigger Rule: If Event Types not in SLA,
> > Application, then Send Email
> > 
> > Trigger Name: Interface Status Change (Pollers &
> > Traps)
> > Trigger Type: Alarm
> > Trigger Rule: If Event Types in Application, then
> > Email
> > 
> > I have an event with the Event Type of
> Application,
> > generated, and I received no email, only the
> alarm.
> > Any idea, how I can troubleshoot this
> > 
> > Thanks
> > 
> > Jun
> > 
> > 
> > 
> >
>
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> 
> 
>       
>               
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