Darren,

Everything seems to be good, so..

Enable Debugging/Logging in the setup.php page, and run rrd_analizer manually when an event will be created (or wait).
Then go read the triggers.log file all trigger processing will be logged there. And we'll see whats happenning.


Do you have the Trigger assigned to a User in the 'Triggers Users' screen? Does the User Profile has an eMail address specified.

Javier

Darren Gibbs wrote:
sigh.

Well, I'm definitely getting the event coming out of the SLA breech now -
but still no email from the trigger.

I've gotta be missing something.

Listed below are the configurations of the SLA conditions, and the trigger.

I'd be happy if someone could point to it and say "Here, this is where
you're being stupid!"

===
SLA Individual Conditions Administration Next More Less
Add ID Description Show Info Condition Show Expression Show Unit 10002 Melbourne Output Traffic Exces MEL OUT > 10% (<out> >
((<bandwidthout>*10)/100)) (<out>/1000) kbps 10001 Melbourne Input Traffic Excess MEL IN > 10% (<in> >
((<bandwidthin>*10)/100)) (<in>/1000) kbps ===


These seem to work, BTW.

===
SLAs - SLA Conditions Relation Administration More
Less Add (Filtered) View All ID SLA Position Condition Show 10002 Melbourne Link 1 Melbourne Output Traffic Exces 10001 Melbourne Link 2 Melbourne Input Traffic Excess 10005 Melbourne Link 3 OR ===


Similarly, this seems to work - the rrd_analizer script gives this output

===
I36 :
============================================================================
==============
I36 : Start: 2004-06-25 12:15:00        Stop: 2004-06-25 12:45:00
Measures: 6
I36 : input(517) output(1062) inputerrors(0) outputerrors(0) rtt(0)
packetloss(0) inpackets(1)
I36 :
----------------------------------------------------------------------------
--------------
I36 : sla : Cond0: (8496 > ((512000*10)/100))             = 0  -FALSE- MEL
OUT > 10%: 8.5 kbps
I36 : sla : Cond1: (4136 > ((512000*10)/100))             = 0  -FALSE- MEL
IN > 10%: 4.14 kbps
I36 : sla : Cond0= Eval 1 vs 0: 0 OR 0                    = 0
I36 : sla : Final Eval: False.
===

Which says to me it's successfully evaluating the condition, and deciding
it's false - which it is at the moment (By the way, I have caught it when
the link is being used and run this manually, and it has come back with a
final Eval: value of True).

Now the trigger configuration.

===
Triggers Rules Administration More Less Add
(Filtered) View All Action ID Position Field Operator Value Action Action Parameters if
Match 9 10 If Type is Equal to SLA Continue
And 10 11 If Interface is Equal to RK603-Client1 Network FE 0/45 Then
Send Mail Subject: Melbourne Link Alert! Comment: Melbourne Link traffic
Excessi
Continue And


===

{Sorry - those don't cut and paste very well}.

Can anyone see where I might be going wrong here? I don't think it's the SLA
configuration which is a problem - I think it's something I'm doing wrong in
the trigger, but I can't see what.

Thanks.

Darren Gibbs

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