I will need a "Export" of the trigger rules and a copy of the trigger log
relevant parts.
You need to enable "Logging/Debugging" in setup to get that log under
logs/trigger
Javier
Tim Carr wrote:
Any thoughts on this one?
Thanks,
Tim Carr
Buchanan Associates
-----Original Message-----
From: Tim Carr
Sent: Thursday, October 20, 2005 10:57 AM
To: jffnms-users@lists.sourceforge.net
Subject: RE: [jffnms-users] Problem with Output during Trigger
Processing
The trigger I'm using is:
- If Type not equal to Administrative; and
- If State not equal to OK
The relevant parts of my php trigger script (I'm using a copy of your
mail script and put this in here) are:
// *** Create system variables
$CatID = '"'.$interface[interface].'"';
$ItemID = '"'.$alarm[type_description].' for '.$event[host_name].'"';
$AlertInfo = '"On '.$event[date].', host '.$event[host_name].'
('.$interface[description].') generated this event: '.$event[text].'"';
// *** Replace %'s in variables
CatID = ereg_replace("%", " percent", $CatID);
$ItemID = ereg_replace("%", " percent", $ItemID);
$AlertInfo = ereg_replace("%", " percent", $AlertInfo);
$command = "/opt/jffnms/engine/actions/makeaticket.pl -12 ".$CatID." -14
".$ItemID." -16 ".$AlertInfo." -preprod";
exec("$command", $result);
Thanks,
Tim Carr
Buchanan Associates
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Javier
Szyszlican
Sent: Sunday, October 16, 2005 6:11 PM
Cc: jffnms-users@lists.sourceforge.net
Subject: Re: [jffnms-users] Problem with Output during Trigger
Processing
Are you matching by Alarms or Event?
If its alarm then you better do a var_dump or debug of the variables
because we
include 2 events in the parameter the start and the stop, and you may
not be
asking for the correct one.
Javier
Tim Carr wrote:
I've got a question about the output of text when triggers are being
processed. Specifically, the text that is coming out of the trigger,
when an event is closing, does not match the text that is showing up
in
the event log in the JFF browser view. This is relating to the
$event[text] field.
For example, when an interface goes down, the browser view of what the
event is states:
TCP/UDP Service Port 80 1 closed (Unknown Customer http)
The output from the $event[text] processing in the trigger I created
is:
TCP/UDP Service Port 80 1 closed (Unknown Customer http)
Those two match up. But...when that interface comes back up, the
browser
view of what the event is states:
TCP/UDP Service Port 80 1 open (Unknown Customer http)
But the output from the $event[text] processing in the trigger is:
TCP/UDP Service Port 80 1 closed (Unknown Customer http)
It looks like the "everything is now ok" event still shows the
interface
to be down. Is this expected behavior?
Thanks,
Tim Carr
Buchanan Associates
--
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Javier Szyszlican, Project Leader, JFFNMS
[EMAIL PROTECTED]
I hope JFFNMS or I were helpful to you, if you
can, please donate at http://jffnms.org/donate
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