Call Del support service using the telephone number provided in the literature 
that came with your new Del.

 

 

 

From: Jim Portillo [mailto:[email protected]] 
Sent: Saturday, January 9, 2016 10:05 AM
To: [email protected]
Subject: I have to ask again

 

Hello,

 

I hope nobody gets tired of this question, but I need to find a good answer 
soon, and I am not quite sure what to do any more.  I am using JAWS 16 on a 
Dell Venue Tablet.  It has Windows 8.1.

I want to be able to upgrade it to Windows 10 but can’t seem to do that at this 
time because it says that there’s not enough memory for that.  That’s 
impossible because the only programs that have been installed (aside from the 
usual Dell ones) are MS Office and JAWS.

When I check the memory, the thing it recommends is to delete some of the 
unnecessary apps.  That doesn’t really help, because those apps aren’t very big 
anyway.

It was suggested that the patrician might have something to do with this.  I am 
not sure how to check that or how to do something with it.

Does anyone have any suggestions?  I’m a technology user but not always a 
person who diagnoses things, but I do want this tablet on Windows 10, and I 
know it can be done.  There aren’t many programs on it.

If we really want to get technical (and I do ask questions) please write me off 
list.

Thanks so much!

Jim

 



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