On Tue, Feb 2, 2016 at 08:49 pm, Kimsan <[email protected]> wrote: Hahaha. How was Adrians comment, nasty? It was a suggestion.
Kimsan, I took it upon myself, entirely of my own volition, to take up the cause of accessibility issues with this particular test document with AccuPlacer, and started the process of trying to get them to look at it and update it in December, when this thread started. I have continued to have back and forth contact with them when it appeared that the ball had been dropped. Finally, after several months effort, I received a direct reply from them that included an updated file that they claimed was accessible. When I posted that information here and gave what I'd hoped would be a workable link to said file, I stated, "if you'd like to play with it to see how accessible it actually is." I am not a screen-reader user, day in and day out, so I am really not in the position to make any sort of accurate assessment as to whether a given piece of material is actually accessible or not. I threw this out there to the cohort hoping that a few people might be curious enough to actually "play with it to see how accessible it actually is." You all would be the experts on this particular piece of the puzzle, not I. I never once "recommended" this document to anyone. I've gone to a lot of effort because I actually cared enough to do so. I made clear that this was the result offered to me and that others should have a look. Getting condescending comments in light of all that is pretty nasty and offensive, at least to me. If anyone wants to take up the effort of looking at this file in whatever versions of JAWS they have, and offering feedback to the folks at AccuPlacer, it appears that they'd value that. I sent an e-mail a short while ago to them outlining that issues had already been identified by screen-reader users and received the following response: --------------------------------------------------------------- Hello Brian, Thank you for contacting ACCUPLACER Customer Support. We are sorry to hear that your experience with ACCUPLACER and JAWS has been disappointing and less than you expected up to this point. If you could provide us with as much detailed information as possible about each of the issues you found, we will work with our development team and the third party vendor to address your concerns as quickly as possible. Please let us know if you need additional assistance. Thank you, Thomas ACCUPLACER Customer Support [email protected] 1-866-607-5223 --------------------------------------------------------------- The e-mail address that I've been using to contact them on this matter, which will be trimmed for forums users, is accuplacer at support dot pearson dot com. At this point I'm simply bowing out, at least in public and on the forum about this issue. It seems that I'm damned if I do and damned if I don't. And I'll be damned if I'm going to put myself in that position ongoing. Brian
