Bull, the question makes perfect sense to me, and I’ve been blind my entire 
life.  I’ve known a few guys who faked out a driver’s license, while others 
live in total darkness.

Ted

From: Angel [mailto:[email protected]]
Sent: Thursday, February 04, 2016 2:17 PM
To: [email protected]
Subject: Re: Improving my teaching approach and/or sensitivity

This is why a sighted computer instructor should either learn to use the 
keyboard exclusively before attempting to instruct a totally blind individual.  
Who will never at all use a mouse to traverse his screen.  Or, he should shadow 
a totally blind access technology  instructor.  Or seek out Kathy Anne Murtha's 
demonstration courses.  Which were featured on ACB Radios Main Minue some years 
ago.  Though They are outdated now.  Hearing them would give the sighted 
computer accessibility computer instructor an idea of how to properly explain 
to a totally blind person computer concepts.  To ask a blind person if he is 
"very blind" is similar to asking a person if he is "very black", in my 
opinion.  This sort of language gives the idea you, as a sighted person, are 
focusing more than is necessary on the difference between you, as a sighted 
person, and the blind person.  When all that should matter is whether or not 
the blind person will be using the keyboard exclusively or whether he does have 
residual vision.  I and my totally blind friends also have no trouble with the 
understanding of directions.  Few people, in my estimation do.
----- Original Message -----
From: Jean Menzies<mailto:[email protected]>
To: [email protected]<mailto:[email protected]>
Sent: Thursday, February 04, 2016 12:13 PM
Subject: Re: Improving my teaching approach and/or sensitivity

Hi Brian,

First, perhaps a better way than asking “How blind are you”, might be to simply 
ask straight up if the person has any useful residual vision that would be 
helpful when learning the computer. They will know the answer. lol.

As for directional elements, I am congenitally blind and have no problem with 
that so far as it goes. However, because JAWS works in a linear fashion, the 
visual layout doesn’t always match up. For example, when people tell me to 
click on a link on the left of the page, that has no meaning so far as JAWS is 
concerned. So, that kind of direction is pointless. Yes, thee are arrows to 
move left, right, up and down, but that is about as far as is important for me 
in terms of directional visual concept of layout.

And, you said:
I mean, I realize that a screen reader user does not literally click or right 
click, but they had ought to know that click translates to select (most of the 
time), double click translates to activate ...

Gee, huh? I’ve been using JAWS since 2001 and am a fairly decent user. I didn’t 
know that. I thought click was like pressing enter or spacebar to activate 
something. I thought double click was like right clicking. And speaking of 
“clicking”, I still don’t get left and right clicks per se. I know that right 
click is like bringing up the context menu, but I’m not sure what a left click 
really is.

I just was wondering why you thought this concept of “clicking” should be 
obvious to anyone who has never used a mouse.

Jean




From: Brian Vogel<mailto:[email protected]>
Sent: Thursday, February 4, 2016 7:35 AM
To: [email protected]<mailto:[email protected]>
Subject: Improving my teaching approach and/or sensitivity


Hello All,

          I have recently been e-mailing back and forth with several members 
here off-forum about topics and issues that go beyond the scope of discussion 
here.  In the course of a specific exchange, and from the previous occurrence 
here of someone telling me, "that's a sighted answer," I composed the following 
in an e-mail, which I'll share here verbatim:

--------------------------------
            I actually try to avoid purely visual descriptions to the extent I 
can.  You may find the following amusing, and it took me a long time to get 
comfortable asking it, but the first question I ask any of my clients when we 
start tutoring is, "How blind are you?"  I often have very sketchy information 
about what residual vision, if any, they have and it's critical to know that 
(and whether it will remain) as far as how to approach certain things.  I then 
follow up with, "Has your vision always been this way or could you see 
previously?"  Both of these answers factor in to whether I ever mention 
specific colors, for instance, because the actuality, as opposed to the 
abstract concept, of color is meaningless to those who've never had the sensory 
experience of color.  Everyone, though, has to have the concepts of left, 
right, up, down in both the vertical and horizontal planes, so I don't hesitate 
to say something like "at the lower right" because I know that that translates 
in a very specific way once you have any orientation at all to "how you get 
where" in relation to your own computer screen.  If this is a bad idea, for 
reasons I can't fathom as a sighted person, I welcome suggestions as to what is 
more appropriate and efficient for communicating location information for 
access.  Mind you, I do use specifics like "in the main menu bar," "in the 
insert ribbon," "4th button over by tabbing," etc..

            I've never understood "the furor" that some people get into over 
the use of common computer actions like click, right click, triple-finger 
double-tap, etc.  I mean, I realize that a screen reader user does not 
literally click or right click, but they had ought to know that click 
translates to select (most of the time), double click translates to activate, 
there exists a "right click" function to allow you to bring up context menus 
(which are often a godsend), etc.  This is a situation where I actually feel 
it's incumbent on the student to ask if they do not understand what a specific 
"sighted" reference which is what they'll always be hearing from someone other 
than a fellow screen reader user translates to in "screen-readerese."  You're 
never going to get a sighted assistant telling you to "press spacebar to 
select/activate" something, they'll tell you either to select it or to click on 
it.  If you go to training classes for non-screen reader software you 
absolutely have to know and understand how common computing control jargon 
"translates" for you.  Mind you, if I've got an absolute beginner I teach the 
translation at the outset but what I don't do is use screen readerese unless 
it's essential.  I think that limits independence rather than building it.

--------------------------------

Just as I said yesterday that it is members of the cohort here, not I, who are 
best able to determine if a given document is accessible via JAWS.  The cohort 
here is also better able to instruct me in where my assumptions, presumptions, 
techniques may either be completely wrong or in need of some improvement.

The only thing I will ask is that if something in the above is considered 
really offensive, please don't excoriate me about that, but make me aware that 
it is offensive and why.  I am honestly trying to get better at what I do both 
as a tutor and as a sighted person working with people with visual impairments. 
 I know that my frame of reference is different than yours, or at least could 
be, and that it may be in need of adjustment.  The only way I can make that 
adjustment is to put my thoughts out there and ask for help.

I'll close with a quotation from Carlin Romano that I think has direct 
parallels here, "When intellectuals take their ideas to the mass market, they 
are not just doing a good deed for the mass market. They are doing a good thing 
for themselves.  The mass marketplace of ideas proves to be a better critic of 
big assumptions in any field than is the specialized discipline, or one's 
peers."

Brian

Reply via email to