Come to think of it, I've had this problem. The way I fixed it was to actually save the attachment and then open it from wherever I saved it. It hasn't been with all files, though, just certain ones.
From: James Malone [mailto:[email protected]] Sent: Sunday, March 06, 2016 9:14 PM To: [email protected] Subject: Re: Opening an Excel document in Windows 10 and JAWS 17 Try and open it from excel itself. Just find out where you saved it or type the path name. I'm interested in finding out if by opening the spread sheet from excel would do the trick or not. It might mean that when it was sent as an attachment that it got corrupted. From: Don Moore [mailto:[email protected]] Sent: Saturday, March 5, 2016 5:57 PM To: [email protected] Subject: Opening an Excel document in Windows 10 and JAWS 17 Hi list, I received a 15 KB xlsx document as an attachment and I saved it. Then, I tried to open it on my Windows 10 computer. JAWS kept reporting, "Opening Excel," but the document never did come in. I pressed alt Tab and got the following message: "Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space. . To make more memory available, close workbooks or programs you no longer need. . To free disk space, delete files you no longer need from the disk you are saving to." (end of quote) By the way, I have plenty of available memory and plenty of available disk space. I can launch Excel and create a new xlsx document, then I can save it, close it and open it again, but I tried opening some older Excel files and they won't open either. Finally, I tried opening the file on a Windows 7 machine and on a Windows 8.1 machine and it opened with no problems on both computers. Can anyone help? Don
