Hi list,
I finally had some success with this issue! A friend
suggested that I check the Excel settings because Microsoft makes everything
so secure these days. I went to Options under the File menu, then I went
down to Trust Center and turned off "Protected view" for everything, ,but
specifically for E-mail attachments and files from the Internet. Now, these
files open properly.
I only wish that Microsoft would give the proper error
message instead of sending a bogus message about insufficient memory and
disk space.
Thanks for all the replies and suggestions.
Don
From: Londa Peterson [mailto:[email protected]]
Sent: Monday, March 7, 2016 11:25 AM
To: [email protected]
Subject: Re: Opening an Excel document in Windows 10 and JAWS 17
Come to think of it, I've had this problem. The way I fixed it was to
actually save the attachment and then open it from wherever I saved it. It
hasn't been with all files, though, just certain ones.
From: James Malone [mailto:[email protected]]
Sent: Sunday, March 06, 2016 9:14 PM
To: [email protected] <mailto:[email protected]>
Subject: Re: Opening an Excel document in Windows 10 and JAWS 17
Try and open it from excel itself. Just find out where you saved it or type
the path name. I'm interested in finding out if by opening the spread sheet
from excel would do the trick or not. It might mean that when it was sent as
an attachment that it got corrupted.
From: Don Moore [mailto:[email protected]]
Sent: Saturday, March 5, 2016 5:57 PM
To: [email protected] <mailto:[email protected]>
Subject: Opening an Excel document in Windows 10 and JAWS 17
Hi list,
I received a 15 KB xlsx document as an attachment and I
saved it. Then, I tried to open it on my Windows 10 computer. JAWS kept
reporting, "Opening Excel," but the document never did come in. I pressed
alt Tab and got the following message:
"Microsoft Excel cannot open or save any more documents because there is not
enough available memory or disk space.
. To make more memory available, close workbooks or programs you no longer
need.
. To free disk space, delete files you no longer need from the disk you are
saving to." (end of quote)
By the way, I have plenty of available memory and plenty of available disk
space.
I can launch Excel and create a new xlsx document, then I
can save it, close it and open it again, but I tried opening some older
Excel files and they won't open either.
Finally, I tried opening the file on a Windows 7 machine and
on a Windows 8.1 machine and it opened with no problems on both computers.
Can anyone help?
Don
