George, I had no intention of turning this thread into something personal. I just noticed how a lister kept trying so hard to solve someone else's problem. Sometimes I don't think such assistance is given the credit it's due, that's all. The problem hasn't been resolved, and I certainly didn't mean to disrupt the process.
-----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of George B via Jfw Sent: Monday, May 12, 2014 4:53 PM To: 'The Jaws for Windows support list.' Subject: RE: I have a theory about my jaws startup issue. lol this topic sounds like it needs to be taken to a personal level and off the list..... > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of > Christopher-Mark Gilland via Jfw > Sent: Monday, May 12, 2014 13:47 > To: The Jaws for Windows support list. > Subject: Re: I have a theory about my jaws startup issue. > > Whoh! Easy there! > > With all due respect, when did I say I didn't give Petro any credit! > All > that I said was that I didn't see how a bios update would help, and > then I > asked him to clarify. On the note of right clicking, all that I said > was > that I already had tried that suggestion. How in the name of heck! is > that > not giving him credit? Egg skeuze? me for just stating a question, and > a > fact! > > Chris. > > ----- Original Message ----- > From: "Adrian Spratt via Jfw" <[email protected]> > To: "The Jaws for Windows support list." <[email protected]> > Sent: Monday, May 12, 2014 4:40 PM > Subject: RE: I have a theory about my jaws startup issue. > > > > Petro, I'm not sure you're getting enough credit here. I just had to > say I > > admire your persistence and patience. > > > > -----Original Message----- > > From: Jfw [mailto:[email protected]] On Behalf Of Petro > T. > > Giannakopoulos via Jfw > > Sent: Monday, May 12, 2014 3:39 PM > > To: The Jaws for Windows support list. > > Subject: Re: I have a theory about my jaws startup issue. > > > > Right click the JAWS 15 icon and enter on 'run as administrator'. > > > > ----- Original Message ----- > > From: "Christopher-Mark Gilland via Jfw" <[email protected]> > > To: "The Jaws for Windows support list." <[email protected]> > > Sent: Monday, May 12, 2014 3:24 PM > > Subject: Re: I have a theory about my jaws startup issue. > > > > > > I have. > > > > In addition to this, I am low vision, so if anything was indeed > popping > > up, > > I would have seen it. > > > > Chris. > > > > ----- Original Message ----- > > From: "Petro T. Giannakopoulos via Jfw" <[email protected]> > > To: "The Jaws for Windows support list." <[email protected]> > > Sent: Monday, May 12, 2014 2:42 PM > > Subject: Re: I have a theory about my jaws startup issue. > > > > > >> Chris > >> Worth a shot to do. Have you had a sighted person look at the screen > when > >> this issue happens? Maybe there is something on the screen me and > you do > >> not > >> hear? > >> > >> > >> ----- Original Message ----- > >> From: "Christopher-Mark Gilland via Jfw" <[email protected]> > >> To: "The Jaws for Windows support list." <[email protected]> > >> Sent: Monday, May 12, 2014 10:30 AM > >> Subject: Re: I have a theory about my jaws startup issue. > >> > >> > >> Well, I spoke with Vicki in FS support, and she insists that it's > not > >> their > >> problem, and that something in my task manager is causing the > problem, > >> but > >> I've gone into my startup items and disabled everything! yet, still > have > >> the > >> issue, just as I suspected that I would. > >> > >> She was incredibly reluctant to open a support ticket, but I kept > >> pressing > >> at her to do so, and finally she did. that said, she told me that > the > >> ticket probably wouldn't be acted upon unless I tried disabling all > >> startup > >> items and it still persisted. Which, of corse, it did. So, yeah, > I'm > >> not > >> exactly impressed right now with Tech Support, I have to admit. > >> > >> She wasn't even willing to acknowledge that it even might! be an > issue on > >> their end. > >> > >> Chris. > >> > >> ----- Original Message ----- > >> From: "Joseph Lee via Jfw" <[email protected]> > >> To: "'The Jaws for Windows support list.'" <[email protected]> > >> Sent: Monday, May 12, 2014 7:37 AM > >> Subject: RE: I have a theory about my jaws startup issue. > >> > >> > >>> Hi Chris, > >>> There are a number of variables to consider regarding this theory: > >>> * Although Intel and AMD uses different microarchitecture (with > same x86 > >>> ISA), even different microarchitecture and product families may > create > >>> this > >>> issue. For example, APU's (Accelerated Processing Unit) are > designed as > >>> a > >>> CPU-GPU hybrid, thus programs may or may not respond as quickly as > >>> before > >>> (or after). > >>> * If it is unique to JFW15 (not to an earlier version) and for 64- > bit > >>> Windows 8.1, chances are that something weird is going on in the > startup > >>> code after you log into Windows (this tells me that FS might be > using a > >>> newer update of VS2010/2012 to compile JFW). > >>> * It might not be hardware at all - perhaps a group policy setting > might > >>> have changed things, startup scans and so on. If System Restore > didn't > >>> help, > >>> then we need to do something more advanced. > >>> * To be sure on this theory (rather, a hypothesis, in my opinion), > we > >>> need > >>> people willing to test your scenario on different AMD CPU families > such > >>> as > >>> FX (Bulldozer/Piledriver), APU's and so on, as well as people using > >>> Intel > >>> Core/Pentium/Celeron series (up to second batch of 4th generation > Core > >>> processors). If people running AMD CPU's can reproduce this issue, > then > >>> it > >>> is unique to the way AMD handles some stuff, otherwise it's a > software > >>> problem. > >>> Cheers, > >>> Joseph > >>> > >>> -----Original Message----- > >>> From: Jfw [mailto:[email protected]] On Behalf Of > >>> Christopher-Mark Gilland via Jfw > >>> Sent: Monday, May 12, 2014 4:11 AM > >>> To: JAWS list > >>> Subject: I have a theory about my jaws startup issue. > >>> Importance: High > >>> > >>> OK, let me recap a bit here for everyone's reference. > >>> > >>> I wrote the list about half a week ago somewhere around the 4th of > the > >>> month. I was having an issue whereby using Windows 8.1 Home > Premium and > >>> all > >>> the updates along with JAWS 15 Pro were producing a very weird > issue. > >>> Even > >>> though under the JAWS window>Options>Basics, I had it set to > automaticly > >>> run > >>> at the logon screen, as well as to run after logon for all users, > and I > >>> had > >>> the combo box set to always, I still found that JAWS refused to > load > >>> after > >>> logon. It worked fine as far as launching at the logon screen > itself, > >>> but > >>> once logged on, it wouldn't autostart. > >>> > >>> Most of you all said you were not having this issue with Windows > 8.1, > >>> and > >>> had suggested I repair JFW. I did this to absolutely no avale. > One > >>> member > >>> wrote in suggesting it was something to do with the latest Internet > >>> Explorer > >>> update, as once they installed that update, they began having the > same > >>> issue. I must say I found that incredibly hard to relate the two > things > >>> to > >>> one another. How could IE have anything to do with jfw not > starting up. > >>> I > >>> honestly still to this minute hold my opinion that for that person, > it > >>> was > >>> totally bad timing/coencidental. All of this however said, I don't > rule > >>> it > >>> out, but I do find it unlikely. I do! however, have a theory. I > >>> confess > >>> that I've not gotten the chance to call FS quite yet about this. I > plan > >>> to > >>> do so this morning first thing when they open up. Basically > though, > >>> here's > >>> my theory. Again, this may seem kind of like the I E guess. It > may > >>> sound > >>> 100% unrelated. Chances are, it probably isn't related in any > respect, > >>> I > >>> agree, but, I'm very much unwilling at this point to look over it, > and > >>> rule > >>> it out as not being possible. I am *not!* running an Intel Pentium > >>> processor. I've got the laptop version of an AMD Athlon. Stupid > as it > >>> may > >>> sound, I have heard of weird things happenning with certain > programs if > >>> you > >>> install them on the wrong type of processor, or on one that isn't > fully > >>> supported. Though I totally! understand that JFW fully supports > all the > >>> major processors from Intel, AMD, to even Celeron, I'm curious if > this > >>> might > >>> be a bug within the AMD architecture and how it plays back into JFW > in a > >>> whole. If anyone's got Windows 8.1, and JAWS 15 with access to an > >>> Athlon > >>> system, laptop or not, I'd be extremely curious to know if you have > this > >>> issue... specifically with jfw 15 in combination with Windows 8.1 > 64 > >>> bit. > >>> > >>> Either way, I'll be calling FS here in just a bit, but I figured > I'd > >>> throw > >>> this out there as one final attempt for you guys to help me. > >>> > >>> Thanks. > >>> > >>> Chris. > >>> -------------- next part -------------- > >>> An HTML attachment was scrubbed... > >>> URL: > >>> <http://lists.the-jdh.com/pipermail/jfw_lists.the- > jdh.com/attachments/201405 > >>> 12/82b3e91a/attachment.html> > >>> _______________________________________________ > >>> Jfw mailing list > >>> [email protected] > >>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > >>> > >>> > >>> _______________________________________________ > >>> Jfw mailing list > >>> [email protected] > >>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > >> > >> > >> _______________________________________________ > >> Jfw mailing list > >> [email protected] > >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > >> > >> > >> _______________________________________________ > >> Jfw mailing list > >> [email protected] > >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > > > > _______________________________________________ > > Jfw mailing list > > [email protected] > > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > > > > _______________________________________________ > > Jfw mailing list > > [email protected] > > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > > _______________________________________________ > > Jfw mailing list > > [email protected] > > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
