I too have had more problems recently, opening attachments. I am using
windows 8, jaws 15, and outlook 2010. I find that I have to open attachments
more often, using the context menu and arrowing to the "open" choice. Most
of the time that seems to work, but no guarantee. Wonder why things are
changing?

Barbara Hansen
 

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Cy Selfridge
via Jfw
Sent: Thursday, August 7, 2014 1:57 PM
To: 'Lauren'; 'The Jaws for Windows support list.'
Subject: RE: Outlook and reading attachments

By golly, it is the same problem with JAWS 14, Office 2007 and W7 64 bit. 
I have also noticed that if you move an email from the in box to wherever
JAWS may or may not be able to get that attachment either. 
Cy

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Lauren via Jfw
Sent: Thursday, August 07, 2014 4:07 AM
To: The Jaws for Windows support list.
Subject: Outlook and reading attachments

I use Jaws 14 and Windows 8 and Office 2013. After viewing an attachment and
going back into the in box list, if I open another attachment, Jaws doesn't
seem to find it though it says there is one when I close the message. Jaws
won't even read the same attachment that I viewed the first time. I have to
close out Outlook and go back in to see another attachment.  This didn't
happen with my Jaws 13; does anyone have any ideas? 

 

 

Sincerely, 

 

Lauren 

 

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