It sounds like something in Access itself changed. Could screen
density have changed? Is the screen maximized? sometimes the
computer randomly displays things differently and poor JAWS doesn't
know what to do.
At 01:03 PM 9/12/2014, you wrote:
I realize that the issue with Microsoft access and screen readers is
a complex topic. Here's the situation I am involved with.
I have a user who used JAWS 14 with a customized database using
Access 2010 and things seemed to read well with no problem. The
database opened with a main menu and each item read properly when
the tab key was pressed, for items such as "1 enter data" "2,
perform search", etc.
The user recently was migrated to JAWS 15 and pressing the tab key
just says the number of the item, followed by the word "button"
without reading the prompt or label associated with that
button. The prompt creator will not work in this database. Using
screen refresh and maximizing the window did not help. The user's
theme was set to Dell: I changed it to windows Classic and windows 7
Basic but nothing worked. What is now a bit odd is that loading
JAWS 14 produces the same results, where the tab key just says
"button" without reading the prompt. We can use the JAWS cursor to
read the prompts but I'm curious to know if anyone could suggest
other things I could try. Pressing insert-Q verifies that Access
2010 scripts are loaded.
Thank you in advance for anything you can suggest.
David Goldfield
Computer Technology Instructor
919 Walnut Street
4th Floor
Philadelphia, PA 19107
215-627-0600 ext 3277
FAX: 215-922-0692
[email protected]<mailto:[email protected]>
www.asb.org<http://www.asb.org>
Serving Philadelphia's and the nation's blind and visually impaired
population since 1874.
www.asb.org<http://www.facebook.com/pages/Associated-Services-for-the-Blind/234389409941928>
www.asb.org<http://twitter.com/ASBPhiladelphia>
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