Could it have started when you upgraded to the most recent version of
JAWS 15 that came out in August?  It might be a bug in that release.

On 10/7/14, Mark via Jfw <[email protected]> wrote:
> I'm wondering if anyone knows why this started happening recently.  When one
> of my clients is reading mail in Outlook, and then goes to research
> something in another program, when they return to Outlook the cursor returns
> to the top of the email, so they have to scroll back down to wherever they
> were when they left Outlook.  I noticed the same behavior with webpages too.
>  I can be halfway down a page, click into another program, and when go back
> to the webpage my cursor is back at the top.
>
> This was not happening until a few weeks ago.
>
> Mark Zalewski
> PC Desktop Collaboration and Email
> Phone: 414-661-1380
> E-Mail Mark Zalewski<mailto:[email protected]>
>
>
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-- 
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053

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