Yes I to have seen this and Jaws normally restarts it self. I have not tried
it with Fire fox yet.
-----Original Message-----
From: Jason White via Jfw
Sent: Saturday, November 29, 2014 9:12 PM
To: [email protected]
Subject: JAWS 16 and Windows 7 - Windows Explorer and JAWS slow down/crash
Hello all,
Has anyone else seen the following? this is under Winodws 7 Enterprise
and JAWS 16. Sometimes (while carrying out ordinary work and under no
obviously special circumstances), JAWS and the entire system become
extremely unresponsive. After pressing a key, it takes many seconds to
respond.
This has led (at least once) to Windows Explorer and JAWS 16 both
crashing. Without someone else to assist, once JAWS has crashed, my only
option would be to perform a hard reset of the machine.
What's the best way to obtain system diagnostic information that would
help to work out what's happening so I can submit a bug report to the
right vendor?
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