Have you tried nvda? if the crash also occurs with nvda it is not a
jaws issue.
you can get nvda from
www.nvda-project.org
keystrokes in jaws and nvda are quite similar
hth
Doris
At 09:12 PM 11/29/2014, you wrote:
Hello all,
Has anyone else seen the following? this is under Winodws 7
Enterprise and JAWS 16. Sometimes (while carrying out ordinary work
and under no obviously special circumstances), JAWS and the entire
system become extremely unresponsive. After pressing a key, it takes
many seconds to respond.
This has led (at least once) to Windows Explorer and JAWS 16 both
crashing. Without someone else to assist, once JAWS has crashed, my
only option would be to perform a hard reset of the machine.
What's the best way to obtain system diagnostic information that
would help to work out what's happening so I can submit a bug report
to the right vendor?
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