The improved Jaws recovery in JFW 16 is very much welcomed and has so far worked great, but for a couple of instances where Jaws got stuck in some weird hanging state and I needed to restart the whole machine to get speech back.
I will say though, I don't know if I'm noticing it more now that I know I can just sit back and wait for Jaws to come back on its own without having to randomly close windows and do a bunch of guess work to regain speech, but Jaws is crashing a lot now. Easily five or six times a day and often more. I can't recall prior versions being so unstable. That or maybe Jaws is just quitting more easily to trigger the recovery feature. Either way, it is one thing I do consider to be a much more frequent occurance since the latest release. Windows 7 64bit, Office 2010, etc. -----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Dave Carlson via Jfw Sent: Sunday, November 30, 2014 11:03 AM To: Kimber Gardner; The Jaws for Windows support list. Subject: Re: JAWS 16 and Windows 7 - Windows Explorer and JAWS slow down/crash Kimber, Actually, once I learned to be patient, the ability for JAWS 16 to restart itself has prevented me from having to launch NVDA when things appear to lock up. About 30 seconds of waiting, and JAWS 16 comes back to life on its own. Still irritating that it crashes, but at least it's smart enough to recognize that fact and self-correct. Dave Carlson Oregonian, woodworker, and pioneer ----- Original Message ----- From: "Kimber Gardner via Jfw" <[email protected]> To: "Jason White" <[email protected]>; "The Jaws for Windows support list." <[email protected]> Sent: Sunday, November 30, 2014 05:18 AM Subject: Re: JAWS 16 and Windows 7 - Windows Explorer and JAWS slow down/crash Yes. (I've seen much the same with jaws 16. It's one of the reasons I'm still using 15. I installed NVDA on my laptop for those times when a hard reset was my only choice after jaws crashed. I don't like NVDA for my primary screen reader, but for recovery it works just fine. I have a hotkey (alt+cntrl+N) that starts NVDA when I need it and it's gotten me out of a jam several times. Kim On 11/29/14, Jason White via Jfw <[email protected]> wrote: > Hello all, > > Has anyone else seen the following? this is under Winodws 7 Enterprise > and JAWS 16. Sometimes (while carrying out ordinary work and under no > obviously special circumstances), JAWS and the entire system become > extremely unresponsive. After pressing a key, it takes many seconds to > respond. > > This has led (at least once) to Windows Explorer and JAWS 16 both > crashing. Without someone else to assist, once JAWS has crashed, my > only option would be to perform a hard reset of the machine. > > What's the best way to obtain system diagnostic information that would > help to work out what's happening so I can submit a bug report to the > right vendor? > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > -- Kimberly _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
