There was a couple of 15 upgrades that made Outlook 2013 unaccessible. I went above 15.500 at home and it was fine. Are you using Home or Pro addition of JFW? It makes a difference as your in Windows 7 Ultinate.
Just my .02 Bobby and Prince -----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Kane Brolin via Jfw Sent: Monday, December 08, 2014 4:36 PM To: The Jaws for Windows support list. Cc: Eric Missing Subject: Outlook 2013: JAWS Crashing Every Time I Navigate There Hello,fellow listers. I am a JAWS 15 user--in this case, running the most recent 64-bit release of that edition;: 15.0.12085. Recently, I have taken a new position as contractor for a firm that requested I purchase and use Office 2013. While I was expecting some minor accessibility glitches, what I have gotten today goes far beyond that: I cannot interact at all with Outlook 2013 and JAWS. With Word 2013 and Excel 2013, no accessibility problem of any sort has manifested itself so far. But whenever I navigate to any open Outlook screen--whether it's the Today screen or my e-mail inbox--JAWS instantly shuts down due to an unidentified error. Just completely shuts down--meaning that I have to re-start the program, which shuts down once again as soon as I navigate back to Outlook. I am running Windows 7 Ultimate on a Dell M6400 laptop loaded with 8 GB of RAM. Naturally, I phoned the FS Help Desk, but the support technician said she is not familiar with such a drastic error. And while she is recommending that I upgrade to Ver. 16, she does not believe that this action in itself would necessarily overcome the crashes I experience now every time. Has anyone encountered this with Outlook 2013? Is there anything specific I can do (as in the theme or background settings) to stop this error sequence from happening again? Kind regards, -Kane _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
