This is not my experience. I'm guessing you encountered this with just one customer rep. when something like this happens, ask politely to speak to the supervisor. Or call back and get a more receptive person. Although Amazon's website has several inherent frustrations, its people are generally pretty helpful, and better than the norm.
-----Original Message----- From: Gerald Levy [mailto:[email protected]] Sent: Tuesday, January 06, 2015 4:08 PM To: Adrian Spratt; The Jaws for Windows support list. Subject: Re: selecting a size using jfw Unfortunately, you cannot place orders by phone with Amazon. As I have discovered, you have to place the order online and then call Amazon customer service at 866-216-1072 once you have received your email order confirmation and have them adjust your order to reflect the correct size. I have complained to Amazon about the poor accessibility of their web site for blind customers, but they don't seem to give a rat's ass. Gerald ----- Original Message ----- From: "Adrian Spratt via Jfw" <[email protected]> To: "The Jaws for Windows support list." <[email protected]> Sent: Tuesday, January 06, 2015 2:15 PM Subject: RE: selecting a size using jfw > Kimsan, if you're on Amazon, I encountered this problem several months > ago. I think the solution involved a ridiculous amount of trial-and-error, > ultimately leaving me uncertain until I placed the order and quickly > checked my account before the 30-minute cancellation window expired. > > You might consider giving up and doing the transaction via phone, if > that's an option for you. In the process, you can complain on behalf of > all of us who fear for the safety of our computer's monitors when > frustration reaches a certain level. > > Amazon's phone is 866-216-1072. > > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Kimsan via > Jfw > Sent: Tuesday, January 06, 2015 1:39 PM > To: jfw > Subject: selecting a size using jfw > > I'm on this shop site, it says select a size, s, m l. No combobox. > > > > I've done spacebar, enter, left mouse click, but it doesn't appear to > work.Suggestions? > > "Success is the result of perfection, hard work, learning from failure, > loyalty and persistence." Colin Powell > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20150106/4ec33576/attachment.html> > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
