Ok, I see your problem--and your solution. I don't know about the freezing part though. What I'm going to describe is very unconventional!

When you get to the first list box, if you'll open the listbox (it doesn't say anything when I press Alt Down Arrow) then turn off forms mode and use the regular virtual cursor, you'll hear all of the months. Find the month you want and press Spacebar.

For the next list box, do the same. Open the listbox, then turn off forms mode and use the virtual cursor to read the options. Press the spacebar on the one you want to select Female, Male, or Other. (Yes, the third option is Other.)

Mine didn't stick or freeze after that, so maybe the trick is not being in Forms mode. I'm in IE11, but with JAWS 15. For what it's worth, Google things tend to work a little better for me in Firefox.

Brad

On 1/25/2015 1:23 PM, Crystal French wrote:
Hi,
I have been trying to create a gmail account and am not getting anywhere with it.
I am using Jaws 16, IE 11, windows 7 64 bit.
I went to the create an account link.
I can enter my name, user name, password, no problem.
Then, I have to choose a month from a combo box.
It does not behave normally. I hit enter, and then tried alt left arrow. Also, up and down arrow.
By hit and miss, I can get the month.
No problem with the edit fields for day and year.
The next combo box is for gender.
Again, this is hit and miss.
It actually says, one of three.
I would just try to hit anything there, but that third choice does concern me. <smile>
And, this is where it locks up the screen.
I have tried a couple of times, but it always sticks in this spot, freezes, and I can’t go any farther in the process. If anyone knows of a work around, or another way to go at this, please let me know.
Trying to get any online help is useless.
Thanks,and frustrated,
Crystal

--
Brad Martin
[email protected] <mailto:[email protected]>
My Facebook page where I post online shopping coupons and deals: facebook.com/ucoupons <http://www.facebook.com/ucoupons>
My SmarterBucks signup link <http://bit.ly/1w5FCPu>
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