Hi All,

I suddenly found that Windows Media Player would not play, which is fairly 
basic of course.  It would launch, but no music would play.

At this point I knew I was just guessing, so I decided to do an uninstall and 
reinstall, but ran into a problem where the first step, running a special 
removal tool built into Windows, resulted in a “file not found” error message.  



I then decided to call the Microsoft accessibility folks, and the tech remoted 
in to my computer, and figured it out quickly.  The cause was that I had 
unintentionally pressed the f7 key, which for Windows Media Player, is the mute 
key.  

What I am sure happened is that I had thought my JAWS focus was on Internet 
Explorer, but it was instead on Windows Media Player.  When I pressed the JAWS 
key and f7 to get the links list, my computer ignored the JAWS key and instead 
executed just the f7 command.  

I thought I would pass this along since I can see others running into this or 
similar problems, and as I found out, pressing f7 in the wrong place can be a 
problem!

Tim Ford

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