[email protected] Sent from my iPhone
> On May 5, 2015, at 2:58 PM, Rex Howard via Jfw <[email protected]> wrote: > > I attempted to upgrade my work computer from Jaws15 to 16 yesterday > and I keep getting an error that says Jaws Runtime failed to install. > The installation aborts. I have attempted to install the OCR engine > before installation and I have also tried to install without it. Jaws > 15 works fine but 16 just will not install. Anyone know why this is > happening? I'm using Windows 8.1. As a note of interest, Jaws15 was > installed in a directory called "Program Data. Instead of in the > Program Files folder. There are some components in Program Files but > the Jaws and sub folders files are in "Program Data." I did not > install 15 on this computer. I was trying to keep my old system from > crashing while moving files to to storage so that I could copy them > onto my new work computer. While doing that, I had our tech install > Jaws on this Windows 8.1 machine. I don't know if he made a mistake or > if the installation was supposed to go into this new folder. > > I don't know if this could be causing the problem or if it's something else. > > I successfully installed Jaws16 on my laptop a couple of weeks back > and had no problems. Thanks for any help you can give. > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
