I actually have an escalated case with FS, and was told to call someone
back, but I got the person's voice mail three times.
The problem is this: Since about a month ago I have had problems
reading long messages in Mozilla Thunderbird, particularly digests with
long tables of contents. At some point, there are frequent and
increasingly longer pauses,and sometimes Jaws resets itself, putting me
back at the top of the message. In places well into the message, the
computer becomes sluggish. I have recently noticed that when
Alt-tabbing away from TB, even when there is not a lockup, Thunderbird
is reluctant to relinquish focus. The long messages read fine when
View Source is used, or the message is saved as a text file, or the
contents are copied and pasted into Notepad.
I have read the messages with success using Jaws 15. Even when I did a
complete uninstall and re-install of 16, I have the same problems.
There does not seem to be a difference between using the normal
configuration or the third party Thunderbird Blind scripts. More ram was
added to the computer, and still no change.
If anyone has had similar experiences,or has suggestions on how to
handle this, I would appreciate. Thanks.
Moshe Segal
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