deleting XP OE email

[Mario via Jfw]

a friend of mine is getting a new laptop later in the week, but in the 
meantime, she's using her old xp computer with OE and is trying to 
delete email. she presses delete on it and JAWS just says "delete", and 
doesn't get any error message, and the email just sits there in the 
inbox. any suggestions on how to get rid of the stubborn email?

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