Hi again, Adrian. Another thing to check is to open Internet Explorer. Then
go into Quick Settings with JawsKey plus the letter V as in Victor, arrow
down to General Options. About six or seven options down, you will find one
which says:
Recognize Flash Movies.
This should be checked. This is done with the Space Bar. Once this is
checked, Tab to OK and press Enter.
Bill White [email protected]
----- Original Message -----
From: "Adrian Spratt via Jfw" <[email protected]>
To: "The Jaws for Windows support list." <[email protected]>
Cc: "Adrian Spratt" <[email protected]>
Sent: Tuesday, August 25, 2015 5:45 AM
Subject: Volume for YouTube in IE
Hi. In the past week or two, I no longer get sound on YouTube when using
IE11. I do get sound on YouTube with Firefox, but I'm experiencing
problems with FF and want to keep IE as my default. Any ideas? Here's what
I can add.
In Firefox, JAWS detects You tube's volume slider. It does not do so when
I have IE11 loaded.
With YouTube running on IE, I open the "Adjust system volume" dialog and
tab over until IE is verbalized. The volume level is at 72%. The next tab
takes me to a button that says "unmute," implying volume is muted in IE. I
press enter, the dialog disappears, but still no sound. (all the while I
have a lengthy item playing in YouTube.)
Sound is working in every other application.
So, again, any ideas?
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