For the record, I've found Amazon to be extremely responsive when I and others
raise accessibility issues. One of my calls a few years ago led to website
changes the very next day. Generally, soon after I've read complaints on this
list, those problems have been fixed.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Annabelle Susan
Morison via Jfw
Sent: Friday, November 13, 2015 8:33 AM
To: 'The Jaws for Windows support list.'
Cc: Annabelle Susan Morison
Subject: RE: Amazon issues
He sounds just like my Grandma Pat. That's one thing the world doesn't need,
control freaks. The world needs more people with understanding of our visual
impairment, who won't treat us as though we're nothing more than objects of
pity.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Gerald Levy
via Jfw
Sent: Friday, November 13, 2015 3:45 AM
To: The Jaws for Windows support list.
Cc: Gerald Levy
Subject: Re: Amazon issues
I just signed into my Amazon.com account using my email address and password
to track an order that has been shipped, and did not encounter any image
captcha. But when I originally placed this order on Tuesday, I noticed that
there were no longer a series of radio buttons on the shipping options page
to choose the desired shipping method, which, of course, would be free
shipping, which is not usually checked by default. Even though there was no
obvious means of selecting one of the four listed shipping options, I hit
Enter on the first option anyway, free shipping, and this apparently worked,
because free shipping is what I got. But it is also possible that this
option was already selected by default. Amazon is constantly tinkering with
its web site, much to the detriment of us blind consumers. But it is almost
impossible to challenge them because Jeff Bezos, recently ranked as the
fifth wealthiest person in the US, is an absolute control freak who always
gets his way.
Gerald
-----Original Message-----
From: Annabelle Susan Morison via Jfw
Sent: Thursday, November 12, 2015 11:33 PM
To: 'The Jaws for Windows support list.'
Cc: Annabelle Susan Morison
Subject: RE: Amazon issues
One thing I'm concerned about is their accessibility page
http://www.amazon.com/access, which doesn't seem to work on Firefox or
Internet Explorer, in other words, there are no edit fields, combo boxes, or
buttons for the search feature on the homepage. What's up with that?
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Dave Carlson
via
Jfw
Sent: Thursday, November 12, 2015 8:11 PM
To: The Jaws for Windows support list.
Cc: Dave Carlson
Subject: Re: Amazon issues
I just opened Amazon on my web browser and opened my account with no need to
enter a Captcha. Not sure why, but grateful that it does not.
IE 11
JAWS 16
Dave Carlson
Oregonian, woodworker, Engineer, Musician, and Pioneer
----- Original Message -----
From: "dennis via Jfw" <[email protected]>
To: "The Jaws for Windows support list." <[email protected]>
Cc: "dennis" <[email protected]>
Sent: Thursday, November 12, 2015 07:24 PM
Subject: Re: Amazon issues
i just went and signed in with no problem. just so we are all clear i am
using jaws 16 win 7 64bit. i went to amazong and hit enter on the sign
in link. it came up with the usual sign in email and password
requirement. no captia no nothing like that.
On 11/12/2015 9:14 PM, Melissa Stott via Jfw wrote:
Well, unfortunately, I spoke too soon. I just tried logging in to my
Amazon account, and had the same problem. This is not good!
-----Original Message----- From: Adrian Spratt via Jfw
Sent: Thursday, November 12, 2015 9:08 PM
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Subject: RE: Amazon issues
On reading your post, which made me anxious, I went to Amazon and
logged in with my username and password. I suspect Gerald may have the
right answer. But as he says, Amazon should know better. And as you
say, anyone who encounters this new obstacle should make their
displeasure known to Amazon.
-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Sandra
Streeter via Jfw
Sent: Thursday, November 12, 2015 2:20 PM
To: [email protected]
Cc: Sandra Streeter
Subject: Amazon issues
Hello, all:
For the first time, I am really miffed at Amazon. Has anyone visited
recently? They have a new sign-in feature, which, of COURSE, involves
captias with no audio equivalent! They give you a link for "having
trouble or sight-impaired," but the only thing there is options for
contacting them, which I did, with an "assertive-gram", which, if
you're experiencing this issue, you might want to follow up on with
one of your own so they will listen to us, hopefully. I stated the
situation is unacceptable, since many of us are Christmas shopping
now, and requested that they immediately remedy things. If anyone has
managed to get around the captia and still do check-out, please do
email the list and let us know how you did it! Thanks!
Sandra
"To love another person is to see the face of God."
(Les Miserables--the musical)
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