I have to come to the rescue of HJ's tech support.  I have been one of the
lucky ones and have not had many problems with JFW, any version.  However,
when I do need to contact tech support, they have most always been very
helpful.  There have of course, been times when I wasn't satisfied, but you
have to understand that they are constantly training new support personnel
all the time.  I've worked with a fellow named Richard and I have found him
to be both knowledgeable and friendly.  Considering that HJ supports more
than 25,000 copies of their software, I think they do a damn good job.

Thanks for letting me ramble on a bit.




TOUCHSTONE COMPUTER CONSULTING
Rodney Kelly, Adaptive Technology Specialist
E-mail:  [EMAIL PROTECTED]

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