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https://issues.apache.org/jira/browse/ARROW-10733?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Neal Richardson reassigned ARROW-10733:
---------------------------------------

    Assignee: Neal Richardson  (was: Jonathan Keane)

> [R] Improvements to Linux installation troubleshooting
> ------------------------------------------------------
>
>                 Key: ARROW-10733
>                 URL: https://issues.apache.org/jira/browse/ARROW-10733
>             Project: Apache Arrow
>          Issue Type: New Feature
>          Components: R
>            Reporter: Neal Richardson
>            Assignee: Neal Richardson
>            Priority: Major
>             Fix For: 3.0.0
>
>
> * Some people think that they need to install the arrow package and then call 
> install_arrow... which just installs the package again. A number of packages 
> with external dependencies (python, etc.) have this pattern, so it's 
> understandable why people are confused.
> * If installation fails, you get the arrow-without-arrow package, which tells 
> you to run install_arrow. This was reasonable advice when we first got on 
> CRAN and the CRAN version did not build the C++ library but install_arrow 
> would. But now that installation from CRAN will try to build the C++ library, 
> if installation failed the first time, it will probably fail the second time 
> too. Some possible improvements: (1) don't recommend install_arrow in that 
> error message; (2) set ARROW_R_DEV=true in install_arrow for verbosity, 
> detect if installation failed, and direct the user to report the full logs if 
> it did; (3) if the user is on centos-7, print a special message pointing to 
> the installation troubleshooting.
> * The linux installation vignette's troubleshooting section should 
> prominently recommend retrying with ARROW_R_DEV=true and reporting the logs 
> in your bug report. It's usually the first thing I ask in response to a bug 
> report.



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