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https://issues.apache.org/jira/browse/ARROW-13698?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17403340#comment-17403340
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Weston Pace commented on ARROW-13698:
-------------------------------------

You will need to subscribe to the user@ mailing list (by sending an email with 
any subject and no body to [email protected]) in order to be able 
to send questions there.

That being said, I can understand how the text may have been a bit misleading.  
It was intended to discourage using Github Issues for asking questions as those 
are not as regularly monitored by as many people and so you aren't likely to 
get as fast and complete of a response.

It is not complete on its own however as it doesn't explain how to subscribe.

> Incorrect contact email in Github
> ---------------------------------
>
>                 Key: ARROW-13698
>                 URL: https://issues.apache.org/jira/browse/ARROW-13698
>             Project: Apache Arrow
>          Issue Type: Bug
>            Reporter: Olivier Peyrusse
>            Priority: Major
>
> Github repository for arrow suggest to contact 
> [[email protected]|mailto:[email protected]] to ask questions.
> Choice 1 in [https://github.com/apache/arrow/issues/new/choose]
> When doing so at the time of this writing, it returns an email error:
> {noformat}
> Hi. This is the qmail-send program at apache.org.
> I'm afraid I wasn't able to deliver your message to the following addresses.
> This is a permanent error; I've given up. Sorry it didn't work out.
> <[email protected]>:
> Must be sent from an @apache.org address or a subscriber address or an 
> address in LDAP. {noformat}



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