ADECCO este in cautarea unui Unapplied Cash Analyst pentru clientul nostru,
compania Oracle.
Avand deschise peste 6.600 de birouri in 70 de tari ale lumii, Adecco este
liderul mondial in domeniul resurselor umane ce ofera servicii de selectie si
recrutare, gestiune de personal temporar sau permanent, calcul salarial si
testare.
Adecco in Romania este la momentul actual lider de piata, cu birouri deschise
in 9 orase, si reusind in 2005, urmare a cererilor inregistrate, sa ofere
candidatilor sai peste 2.500 de noi locuri de munca. Pentru a intra in baza de
date a celui mai mare furnizor de servicii de HR din Romania , va rugam sa
accesati site-ul www.adecco.ro si sa va depuneti CV-ul la noi.
Job Description for: Unapplied Cash Analyst - Credit and Collections - EMEA
Job Title: Unapplied Cash Analyst
Department: Global Finance Credit and Collections
Position reports to: Supervisor Credit and Collections
Reporting positions: none
Main objective of the job:
Ensure prompt cash application of customer payments within assigned country
and portfolio; meet unapplied cash targets; timely resolution of customer
issues affecting payment application; act as liaison and support to customers
and internal stakeholders
Responsibilities:
(a) Daily interacts with internal and external customers by phone or e-mail
to apply cash timely. Uses appropriate communication techniques and unapplied
cash procedures to ensure that payments are applied according to department and
individual targets
(b) Analyze, research and reconcile transactions on customer accounts to
ensure accuracy and completeness of the account information
(c) Is the first point of contact for customers; understands and clarifies
customer issues, uses all the available resources to solve customer problems.
Escalates timely all problems that could impact department objectives to team
supervisor.
(d) Collaborates with other departments to meet unapplied cash objectives and
to solve customer problems. Is making follow-ups to make sure that customer
issues are solved.
(e) Is responsible for decisions in customer accounts in order to apply
payments and to maintain business relations with customers
(f) Is aware and understands department policies, procedures and processed
and proposes improvements that will increase department results and efficiency.
(g) Timely escalate critical issues on customer accounts after exhausting all
the investigation effor
(h) Ensure adherence to Sarbannes-Oxley & other guidelines, and support
internal & external audits
Skills /Qualifications
· Fluency in English is a must
· Another European language represents an advantage
· University degree in relevant field (economics)
· Strong written and verbal communication skills.
· Organized and very detail oriented.
· Good computer skills (e.g. MS Word, Excel, Adobe, PowerPoint, and
Oracle Applications)
· Flexibility in work schedule, including availability during
evenings, weekends and major holidays
· Good negotiation skills
· Team player
· Ability to prioritize a busy workload
· Results oriented
Please submit your CV in English at [EMAIL PROTECTED] as soon as possible and
mention the position you are applying for.
Thank you very much!
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