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In my work I sometimes have to contact Microsoft by phone. After doing so
several times recently, I sent them this complaint:
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URL:http://www.microsoft.com/australia/
LANG:English (United States)
LOC:AU
BR: windows 98/ msie 5.5/en-us
Subject: No more Vivaldi, please
I'm tired of hearing the same Vivaldi piece when I ring and I'm put on hold.
Please change the record!
David
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(I think it's the Four Seasons, which they've had on repeat play since the
first time I rang them, which could be 5 years ago or longer).
This was their response:
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Hello David,
Thank you for contacting us at Microsoft.com Customer Support. We appreciate
the time you spent in writing to us about your concern.
We are very sorry but we need more information about your inquiry. Please
send us another email and restate your question in a different manner. Let
us know exactly what you did step-by-step, and where the process failed. The
more specific details you include, the better our chances will be of
understanding and resolving your problem.
Thank you for your patience.
Sincerely,
Pamela
Microsoft.com Customer Support
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