Hi,

Yes, I have exactly the same problem installing the same version or the scripts with the same version of Sonar producer edition. I am installing on Windows 7 64Bit. This is a new hard drive that has never had another version of sonar or the scripts installed. I had know trouble installing HotSpotClicker.

I had UAC disabled prior to installing Sonar or JSonar. I used the exe file to install the scripts and also downloaded the zip file and used the notepad method to register the jsonar.dll file. This did register successfully. Are we also suppose to register the jsonar_x64.dll? If so I get an error stating that the side by side configuration is incorrect.

I have tried disabling Vipre anti-virus uninstalling JSonar and sonar itself, then reinstalling with the anti-virus disabled, but still get the same symptoms. Every time I launch Sonar, I am asked to run the JSonar installer, as soon as I launch it, I am told there are 0 tracks and to run the JSonar installer again.

I am now stumped! Any suggestions would be gratefully accepted.

Many thanks,
Brett.

On 7/22/2010 7:30 PM, Phil Muir wrote:
Use the installer instead of the .zip file and make sure that UAC is
disabled.  I't's really important that UAC is disabled, otherwise you will
get all kinds of error messages and things won't register.  Using both 32
and 64 bit versions of Sonar on Windows 7 Professional 64 bit.

Regards, Phil Muir
Accessibility Training
Telephone: US (615) 713-2021
UK +44-1747-821-794
Mobile: UK +44-7968-136-246
E-mail:
[email protected]
URL:
http://www.accessibilitytraining.co.uk/
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Ratha Moeuy
Sent: 22 July 2010 07:06
To: [email protected]
Subject: [Jsonar] Problem With Jsonar R1165 Installation

Hi,
I have an error when installing jsonar r1165 on a windows 7 64 bit for
cakewalk sonar 64 bit. After clicking the agree button and choosing language
and clicking on the install button I get a message stating that it could not
register the JSonar surface interface and that I would have to perform this
manually. Note that I follow the instruction on the error message and
downloaded the zip version and when to the section of the JSonar user guide
and follow instruction on how to register the JSonar surface. Although it
says that it have been successful, JSonar still do not work with the
Cakewalk Sonar 8.31 64 bit like it should. Does anyone have the same problem
and any clue how I can fix this? Thank you.
Ratha


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