I'll agree with this, though in my experience I've gotten to that 2nd/3rd level much more quickly with Juniper than I ever did with Cisco. Maybe I've just been lucky or I've been with companies whose contracts were big enough that I got better than average treatment, but on average I get the answer I need more quickly from Juniper than Cisco.
Network Engineer > 214-981-1954 (office) > 214-642-4075 (cell) > [EMAIL PROTECTED] http://www.speakeasy.net -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, May 28, 2008 6:46 AM To: [email protected] Subject: Re: [j-nsp] Juniper support vs. Cisco TAC - experiences? > IMHO, you don't typically get the support you need until you are at a Tier 2 type level anyway. I agree with Wink, only advanced JTAC give you a real help. _______________________________________________ juniper-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/juniper-nsp _______________________________________________ juniper-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/juniper-nsp
