We do have a Juniper account rep so I will have a chat with her. I would much prefer to deal directly with JTAC. It has been about 6 years since I dealt with Dell but I did not find their support all that great.
Cheers Ryan -----Original Message----- From: Brent Jones [mailto:[email protected]] Sent: Sunday, July 17, 2011 8:53 PM To: Ryan Finnesey Cc: [email protected] Subject: Re: [j-nsp] Dell - Juniper On Sun, Jul 17, 2011 at 4:37 PM, Ryan Finnesey <[email protected]> wrote: > Does anyone have any comments on the switches Dell OEMs from Juniper? > Are they truly the same? We meet with them last week regarding server > and storage for a new DaaS build out. They told us they can offer us > Dell networking hardware that they OEM from Juniper at a much lower > cost than Juniper direct. > > > > Cheers > > Ryan > > > > _______________________________________________ > juniper-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/juniper-nsp > The hardware is truly the same, minus a Dell logo, and "Powered by JunOS" sticker. Support wise, you are supposed to call Dell first for tier1/2 issues, and Dell can escalate to JTAC when necessary. We actually got better pricing when we worked with a Juniper direct account manager, funneling the purchasing through Dell. Juniper was able to approve larger discounts on Juniper branded equipment, than Dell could do on the Dell re-brand stuff. YMMV. Either way, you're getting real Juniper equipment, so you can't really lose. -- Brent Jones [email protected] _______________________________________________ juniper-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/juniper-nsp
