Have you contacted JTAC about this issue?
On Wed, Jan 11, 2012 at 2:14 PM, Jeff Wheeler <[email protected]> wrote: > We have decided on a better work-around for our missing ARP entry > problems on the EX4200 and friends. > > As you may recall, the EX4200 will sometimes have an ARP entry in the > control-plane, but it will not be present in the data-plane. You can > investigate by checking your destination IP address with the command > `show halp-rt route ip rtt-index 0 prefix 192.0.2.2 prefix-length 32` > which will produce output like this: > > PFEM0(vty)# show halp-rt route ip rtt-index 0 prefix 192.0.2.2 > prefix-length 32 > > Route Type Paths RtIdx Rpf SipSa Row:Col:Row:Col > -------------------- ---- ----- ----- --- ----- --------------- > 192.0.2.2 ECMP 0 2037 No No 439:0:0:0 > > Dev0 (RtIdx:2037) > ----------------- > Command : Route CpuCode : 3 > AppSpCpuCodeEn : 0 UcSipFiltEna : 0 > TtlDecEna : 1 TtlOptChkBypass: 0 > IngressMirror : 0 QoSProfileEn : 0 > QoSProfileIndex : 0 QoSPrecedence : 1 > ModifyUp : 2 ModifyDscp : 0 > CounterSet : 2 ArpBc2Cpu : 0 > SipAccessLevel : 0 DipAccessLevel : 0 > IcmpRedirExpnMirr : 0 MtuProfileIdx : 2 > Ipv6ScopeCheckEn : 0 Ipv6DstSiteId : 0 > NhTnnl : 0 NhTnnlIdx : 0 > NhVlan : 6 NhIf : VIDX4095 > NhArpIdx : 138 > Device: 0 > ArpEntry Idx 138 : 00:2b:f0:19:87:01 > Hit/Miss : N > > Notice above a reference to NhArpIdx 138. In order for forwarding to > work correctly, there must be an entry # 138 in the `halp-nh > arp-table.` Since there isn't one, the NhIf shown is VIDX4095, not a > port. However, if you want to verify that there is no NhArpIdx 138 in > the hardware, you can examine the table with `show halp-nh arp-table` > and scroll down to where # 138 should be. You won't find it! > > PFEM0(vty)# show halp-nh arp-table > Device: 0 > ... lots of scrolling ... > ArpEntry Idx 136 : 00:18:8b:f8:b6:6e > ArpEntry Idx 137 : 00:0e:b6:2d:01:a0 > ArpEntry Idx 139 : 00:19:b9:f9:24:2a > ArpEntry Idx 140 : 78:2b:cb:3c:91:60 > > How do you get the switch to populate that entry? Well, since `clear > arp` on the EX4200 doesn't actually do what it is supposed to do, what > we have been doing in the past is deleting whole subnets, impacting > potentially many machines, and then re-adding them. This is not good > but it does work. > > Our new solution is much better. We just add a bogus static arp entry > for 192.0.2.2, pointing to some made-up MAC address, and then we > commit, roll back, and commit again. Like magic, the ARP entry will > re-populate correctly. Almost as if you really did have a `clear arp` > command on the EX4200, one that worked right! > > After adding and then deleting the bogus static ARP for 192.0.2.2 you > can re-examine the PFE and see the results. Also, your customer's > Internets will begin working correctly again. > > I hope this helps. > -- > Jeff S Wheeler <[email protected]> > Sr Network Operator / Innovative Network Concepts > > _______________________________________________ > juniper-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/juniper-nsp > _______________________________________________ juniper-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/juniper-nsp

