Output of a 'show chassis hardware extensive' also displays incorrect (old) 
serial. 
I'm looking into the 'restart chassis-control' as well, the chassis has 
redundant PEM's in it, but I'll have to wait until we have someone onsite who 
can pull that for us. 

Thanks,
Brandon 

 
On 6/8/18, 10:36 AM, "Niall Donaghy" <[email protected]> wrote:

    Hi Brandon,
    
    I've never seen this.
    
    Musings:
    
        - Does 'show chassis hardware extensive' also mis-report?
        - Have you tried (perhaps not until JTAC have a look at current state 
of the device) 'restart chassis-control soft' and/or 'gracefully'?
                - I don't know for sure, but I will take an educated guess that 
i) this process includes the I2C functions, and that ii) the PEM reports its 
serial number via I2C?
        - Alternatively you might reseat the PEM, if the chassis configuration 
supports this as non-service-affecting?
    
    Hopefully JTAC will bear fruit, or someone else who has actually 
experienced this can advise.
    
    Br,
    Niall
    
    -----Original Message-----
    From: juniper-nsp [mailto:[email protected]] On Behalf Of 
Cassell, Brandon
    Sent: 07 June 2018 18:35
    To: [email protected]
    Subject: [j-nsp] MX480 Show Chassis Hardware irregularities
    
    Hi All,
    After replacing a PEM in an MX480 running 14.2R7.5, we noticed that the 
serial number for the replaced PEM still shows the old serial when issuing a 
‘show chassis hardware’ and doesn’t reflect the correct serial for the new PEM. 
I’ve not gotten anything back from JTAC yet on this, and so far going through 
other MX480 and MX960 chassis on different versions of code don’t appear to 
have this issue.
    Anyone seen this behavior before?
    
    Thanks,
    Brandon
    
    
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