Yeah, after reading your original post again in combination with Roland's 
response, I'd actually lean toward Roland's theory here.  Nevertheless, 
gaining access to the notebook server log and, if possible, the kernel's 
log, along with knowledge about what a particular cell is doing at the time 
can go a long way in deciphering the issue.  Sounds like your tools team 
may be the best resource at the moment.  Good luck.

On Thursday, November 1, 2018 at 5:26:37 AM UTC-7, [email protected] wrote:
>
> Thanks a lot Kevin! I cannot say I fully understands it all, but I have 
> forwarded your comments to our tools team, since I cannot change these 
> settings myself. However, since this only happens occasionally, I am not 
> sure whether they would accept to have the debug setting active. We'll see.
>
>    /kjell
>

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