Hi, I'm using K9 Mail on a Xiaomi Redmi Note 2. I've been having this issue with K9 since day 1, but unfortunately I only discovered this forum today.
I have been having issues with background sync. As far as I can figure out, the sync service is auto stopped from polling and receiving push notifications once the main app GUI is closed. If I don't open my K9 app, I don't get any notifications at all, even for days or weeks on end (basically indefinitely, as far as I can tell). This is despite me having processed emails using my computer, so I know clearly that I have had new emails. Then the moment I open the K9 main app GUI, I see that the emails contained within are still outdated as of the last time the K9 app was opened, whilst the account statuses immediately turn to "polling". Thereafter, the old emails just get polled in altogether. This was not an issue in my previous phones. I have used K9 on my old Redmi Note 3G, Asus Zenfone 2. They always synced fine in the background. This is also not an issue with other apps. My Skype, Whatsapp, Telegram, Gmail push services are all running fine even when I manually end the GUI processes from running. I have to manually end their services to stop them from giving any notifications. *Attempted fixes:* 1. I have tried locking the K9 main app GUI from being autoclosed by Miui since the first day, i.e. by opening the running apps tray and dragging the K9 icon down so it shows a red lock icon. However, this has not worked yet. It appears that the syncing function is entirely delegated to the service, and keeping the K9 GUI open whilst the service is stopped does nothing for its polling/syncing function. 2. I have tried giving autostart permission to my K9 app. This has not helped. The email doesn't even update when I restart my phone, but only when I open the K9 app. 3. I have tried looking under any battery saving options / battery profile settings. I have looked in Miui's native "Security" app's "Battery" option. All my battery saver profiles are set to "off". I have tried looking in settings. I can't find anything related to this. 4. I have tried looking in permissions. My K9 has 3 permissions, "Modify and delete contacts", "Read your contacts" and "Send MMS messages". The first 2 options are enabled. The last option is set to "Ask". In any case, I have never gotten any permission requests. There seems to be nothing related to the push and polling functions not working in the background. Miui 7.2.3.0 is running Android Lollipop 5.0.2 LRX22G. Any of you have any fixes for this? It's been so long I've started ignoring checking emails on my phone. I wish to be notified of new emails on the go again. Thanks! -- -- You received this message because you are subscribed to the K-9 Mail Users List. To post to this group, send email to [email protected] To unsubscribe, email [email protected] To report an issue with K-9 Mail, visit http://code.google.com/p/k9mail/issues/list For more options, visit this group at http://groups.google.com/group/k-9-mail --- You received this message because you are subscribed to the Google Groups "K-9 Mail" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
