Wow, great info. Thanks! I'll make sure the developer
knows about this, and we'll update the error message that a user
sees should Kaboodle fail to remote-install correctly.

-Scott

On Tue, 9 Dec 2003, Roland Lewis wrote:

> Hey, thanks for all of this info.  I think I found the problem.  Check
> out this link...  I did these 2 things (and I had to do both), and
> remote installing now works perfectly!
>
> http://www.s-code.com/faq.aspx
>
> In particular...
>
> "VNC Deployment wizard. Error: remote service ... Failed. Couldn't start
> remote service. The service did not start due to a logon failure.
> In order to workaround this problem you must grant "Logon as a service"
> right to the user. This can be done via "Local Security Settings"
> snap-in. You must run this snap-in a computer where you plan to install
> VNC. The snap-in can be started via Start->Run menu. In the Run window
> type "secpol.msc" and click Enter. In the opened window navigate to the
> Security Settings->Local Policies->User Rights Assignment tree node. In
> the right list open "Logon as a service" item and add the user name used
> for remote login to the list of users assigned to this item.
>
> Also this error can be caused by the case when the user is a member of
> Administrators and Users groups. In the case you will have to make the
> user a member of Administrators group only.
>
> VNC Deployment wizard. Error: Access denied when trying to install to
> Windows XP based computer.
> You must turn off "Simplified File Sharing" feature. Open Windows
> Explorer. Tools->Folder Options->View. Uncheck "Use simplified file
> sharing" item."
>
> Thanks again,
> -Roland




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