https://bugs.kde.org/show_bug.cgi?id=506236

--- Comment #2 from Ismael Asensio <[email protected]> ---
Got a hint of what's going on.

Apps that don't have a custom .notifyrc config file (such as 3rd party apps
using the notification service) actually use a plasma_workspace event. When
pressing "configure" over such notification, the kcm receives this as an
argument, and gets misleaded: It tries to configure the app from the desktop
entry (ex. Spotify), but it opens in "system notifications" mode with no events
to configure.

For a Spotify notification, the KCM is receiving these arguments:
kcm_notifications --desktop-entry com.spotify.Client --notifyrc
plasma_workspace --event-id notification

Or when clearing the trash in dolphin:
kcm_notifications --desktop-entry org.kde.dolphin --notifyrc plasma_workspace
--event-id 'Trash: emptied'

Not sure yet where to try and fix this issue. In the first case we'd want to
open the notification settings for "Spotify", but on the second one I think
it's better to actually open the system notifications for the trash event. But
we're mixing both and failing to show the right configuration in both cases.

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