https://bugs.kde.org/show_bug.cgi?id=522103
Bug ID: 522103
Summary: Computer completely freezes after being idle for a
while
Classification: KDE Neon
Product: neon
Version First unspecified
Reported In:
Platform: Neon
OS: Linux
Status: REPORTED
Severity: major
Priority: NOR
Component: Live/Install images
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected], [email protected]
Target Milestone: ---
Created attachment 193632
--> https://bugs.kde.org/attachment.cgi?id=193632&action=edit
Various logs, dumps and screenshot
If the computer is idle for some time, I cannot wake it up.
I have keyboard and mouse attached via bluetooth and an external screen via
thunderbolt docking station.
I have tried waking the laptop, with both the external and internal keyboard.
I have experienced before, the only thing being frozen is the UI, so entering
CTRL+ALT+F3 sends me to the console login where I then can reboot or whatever.
This does not work here.
This happened after updating to the latest kde version. Sometimes it looks like
the mouse cursor's square area is stuck at with some random "memory data" on a
black screen on the external (default) monitor
The computer has the power connected, so it is not running on battery and, I
have disabled suspend. See screenshot, I have also made a script that dumps a
lot of data which, is attached. Hope these data are useful
STEPS TO REPRODUCE
1. Login to KDE
2. Leave the computer for a while
3. Try to activate it
OBSERVED RESULT
Nothing happens
EXPECTED RESULT
The computer should display the login screen
Operating System: KDE neon User Edition
KDE Plasma Version: 6.7.0
KDE Frameworks Version: 6.27.0
Qt Version: 6.11.1
Kernel Version: 6.17.0-35-generic (64-bit)
Graphics Platform: Wayland
Processors: 24 × Intel® Core™ i7-14650HX
Memory: 32 GiB of RAM (31,1 GiB usable)
Graphics Processor 1: Intel® Graphics
Graphics Processor 2: NVIDIA GeForce RTX 4060 Laptop GPU
Manufacturer: LENOVO
Product Name: 21N5
System Version: ThinkBook 16p G5 IRX
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