https://bugs.kde.org/show_bug.cgi?id=387978
--- Comment #3 from John McMahon <monty...@hotmail.com> --- Dear Andre Heinecke; Due to health problems I was delayed replying to your message.I have not been able to get back to our original Kleopatra problem and resolution tried running Kleopatra on Laptop which has been borrowed by family member until After New Years. The kleopatra was started via icon screen showed at bottom of Windows screen. Bringing up a dialog which asks if you want to generate a key pair. Since I never had a key-pair before, I needed a keypair generated. clicked on generate keypair and then ran into problems. Message after first first up of Kleopatra Welcome to Kleopatra 3.0.1-gpg4win-3.0.2 Can this bug be put into deferred status awaiting more info? John ________________________________ From: Andre Heinecke <bugzilla_nore...@kde.org><mailto:bugzilla_nore...@kde.org> Sent: Monday, December 18, 2017 2:05 AM To: monty...@hotmail.com<mailto:monty...@hotmail.com> Subject: [kleopatra] [Bug 387978] First time use Key generation Error https://bugs.kde.org/show_bug.cgi?id=387978 Andre Heinecke <aheine...@intevation.de><mailto:aheine...@intevation.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |WAITINGFORINFO Status|UNCONFIRMED |NEEDSINFO --- Comment #2 from Andre Heinecke <aheine...@intevation.de><mailto:aheine...@intevation.de> --- Hi, thanks for your report but I can't reproduce this (generating a key is of course part of our usual tests). So there must be something in your setup that is unexpected. Could you please try to shutdown kleopatra, move away the directory: %APPDATA%\gnupg then launch Kleopatra and try again. Maybe you have some corrupted files in that directory, that could cause such a failure. If this does not work please start the command line (Hit the Windows + R button and enter cmd) and there run: gpg --gen-key And follow the instructions there. That might produce a better error. Internally this is what Kleopatra would do in the end. Best regards, Andre -- You are receiving this mail because: You reported the bug. -- You are receiving this mail because: You are watching all bug changes.